Mahanagar Gas Complaints & Reviews

Address: Mumbai City, Maharashtra, 400068

Bp no - [protected] complain no-3022699 dated 2/12/2016 nd revised on 14/12/2016 my cheque has been cleared on 26/5/2016 nd still the connection has nt been dne nd thers no update from ur side. I am tired of complaining again and again. Please give me the contractors number or some higher authoritys number who can fix my problem!! Please do the needful.

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Address: Thane, Maharashtra, 400602

Website: www.mahanagargas.com

My land owner had already tried to submit application for new png connection for my rented house in march 2016. Line and connections are already establised in my nearby houses.in april to june the guys were coming for survey and digging.. But all of sudden they stopped saying that they need permission from tmc. For which mgl will take efforts. But till now noone come back and even on personal visit to thane office.
I had wrote mail to support and found out docket no is 3022078 and prospect no is [protected]. Dated 02.12.16. We are ready to pay deposit since march. But the office is not cooperated till now.
Address: manjiri rbi bunglow colony no 2 gawand path naupada thane west 400602

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Address: Mumbai City, Maharashtra, 400071

Website: www.mahanagargas.com

Gas pipeline connection was booked on 23 Feb 2016 (reference order no. for the is WG/0/27565/2016.) and the generated BP no. is [protected].

We have contacted the customer service several times since Feb and have not received any response yet. The customer care was contacted on the below dates: 14/05/2016, 24/05/2016, 27/06/2016, 01/07/2016, 05/07/2016, 22/07/2016, 08/08/2016, 16/08/2016, 06/10/2016

At the time of booking the connection, the Mahanagar Gas Ltd. promised to provide connection with 90 days. After following up multiple times, the team mentioned that it will be done in December but we have not heard from them till now and the pipeline connection is not yet done.

We have also sent two letters to Mahanagar Gas Ltd., Bandra, but have not received any response.

Dec 10, 2016

Updated by Pooja Mengaji Kindly help in getting the gas connection done.

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Address: Mumbai City, Maharashtra, 400703

I applied for domestic PNG connection online 5 months ago with full payment, and my application was fully approved. The network has already been laid in my building. Since my flat was unoccupied during the time other residents got their connection, I was unable to get it done along with them. All that is needed is for the meter to be installed and connection approved for use. I was told during my first enquiry, that my application is approved...

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Address: 400068

Website: mahanagar gas

Dear sir,
this is regarding my application number WG/O/30314/2016 dated 27 july 2016 it is more than 4 months i had applied for a new connection of gas pipe line, whenever i had been to your kandivali office to enqiure on the status i was informed that by october end the connection will be given now we are in the month of december still iam waiting .this is inspite my whole building has been connected many years ago.i still donot understand when the building is already connected why to get connected to an individual flat the delay. is caused .iam sure your good office will take corrective action and ensure that i get my gas connection at least by this year end .expecting a positive reply.
Regards,
Anujam .v
cell no;

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Address: 400051

Website: www.mahanagargas.com/#

I have applied for PNG connection in the month of June 2016 now we are going to complete the December month 2016 almost 5.5 Months gone.

Still not got the connection were my neighbor paid Rs 3000/- Extra & got the connection within 3 Days

Kindly take strict action against them

Below mention are my following details

Docket No. 2795630
BP No. [protected]

Regards
Ashok Jain
[protected] / [protected]

Dec 8, 2016

Complaint marked as Resolved

My complain has not been resolved how you people can show the status that its been resolved I want the connection at my place.. Rahul name person called me & while talking only the call got disconnect he was saying me about the money to be credited back, Let me make it clear i dont want the money back i want the connection Kindly help in that case. Regards Ashok Jain 9867435608

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A

amesh karalkar

Oct 9, 2020

My name is Amesh d karalkar mob- no- [protected]
my bp no is- [protected], not get connection of mahanagar gas from last 7 months passed, please reduced my bil.

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Address: Mumbai City, Maharashtra

We have submitted details with mgl (b. p. no.[protected] nearly 2.1/2 months back.in spite of continuous follow-ups and complaining to customer care (complaint registration no.1258343 & 3019148) no action been taken by mgl.

Find, mgl is not responsive to customer and seems not worth dealing with them (unfortunately, being a single gas supplier, we can not avoid them)

S m rawat
[protected]

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Address: 400101

I have applied for pipe line connection and paid on 27/05/2016 cheuqe number 121907 MAHANAGAR GAS LTD 6, 500.00 but still not received response till date and waiting for connection. i have called concern person many times and every time he commit me for complete by day or two but not happening till date. request to complete or refund my money.
address: A 1307 Sierra towers lokhandwala township kandivali E mumbai 400101

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Complex of 18 buildings with about 60 -80 flats in each looking for connection.
No clarity provided on the same.
Persons have visited and said will need more than 40% subscriptions in each building to start accepting forms. Now most of the buildings have the said 40 % forms still no help...
The horizontal lines are already laid...
Work on vertical lines pending
Please help... in a city like Thane...why said it be such a challenge.
There is no direct superior we can contact either.

Seetha Eraiyoli
Woodstock, Rodas Enclave,
Hiranandani Estate.
G.B. Road, Thane 400607

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Address: Raigad, Maharashtra, 410210

Mr. Vinod obhan
Plot no 31, wing - a, flat-302
Jai ganesh chs
Sector -20
Kharghar
Bill group nm070501 bill date-05/11/2016
Bp-[protected]
Meter no-[protected]
Previous reading 180 (A). Dt-5/9/2016, now i have checked reading is-228.

In my bill there is different-meter no-[protected], reading-247, 05/11/2016
Requesting please correct this wrong reading and wrong meter photo printed on my bill.
Thanks

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Address: Raigad, Maharashtra, 410208

I m regularly (every altrnate three days) filling my gas at Taloja MIDC located CNG station, But this people never use swap machine for payment. Always says machine not in working condition.

Now this days from last 15 days their is lot of issues of Rs 100 . every time they ask for free 100 notes then they fill gas. i personally meet three times to their counter person for debit payment but they says machine not in working condition.
If they are unable to give us change then how can we also give them.

why they are not getting swap machine attended so that no issue to to fill gas without any ZAGADA .

Regards,

Raj Jadhav
[protected]

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Address: Mumbai City, Maharashtra

This is to inform you that we have applied for gas connection in the year 2013 but inspite of repeated follow ups and writing several complaints, no action is being taken in this regard. All your customer care staff are very rude and do not have adequate information to provide.

We also spoke to one shri venkatesh narayan, area-in-charge and gave him the full details. He assured us that prompt action will be taken and we will be intimated regarding the course of action being taken in this regard.

But we are very sorry to inform you that neither shri narayan contacted us nor has taken action in this regard. Such callous approach by mahanagar gas authorities is very depressing.

We request you to kindly look into the matter and do the needful

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Address: Thane, Maharashtra, 400607

Website: www.mahanagargas.com

Service Re: 2836436

Have applied for new connection in a building which has almost 90% MGL customers and paid advance and waiting for the connection for more than 90 days. Inspite of repeated calls on customer helpline standard response that will get call back and internally expedite to facilitate connection.
Unable to understand how come other customers who applied later to my application have got connection.
I definitely see possibility of corruption in facilitating new connection on priority to other customers who have applied later to my application date therefore and demand from MGL to furnish all data pertaining to new connections provided beyond 7 Aug'16 in our area under RTI Act.

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Address: Mumbai City, Maharashtra, 400077

Dear Sir,

Hope you doing great.

The burger is consuming extra fuel. I require a technician to come to visit my place and check the burner. I had called at the customer care, but the number provide by then of technician is always switched off and its almost a month has been passed.

It would be great, if you can resolve the complaint at the earliest.

Regards,
Isha Shah

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Address: Mumbai City, Maharashtra, 400062

Website: Mahanagar Gas

We bought a new flat in Mumbai. Gas pipe line available in the area. Written an email to Mahanagar Gas. They asked to write on society letter pad. My society has already written to Mahanagar gas but they have been ignoring since last one year. Pipe line connections given in the neighbourhood.
Kindling Help as it a necessity in modern India and in a city like Mumbai. When we talk of Smart cities and still Government officials and try to trouble consumers to get bribes.
Rajkumar Hemdev
[protected]
2101 Vihang Society, Opposite Vivek College, Siddarth Nagar, Building on Plot 16, Goregaon West 400062 Mumbai Maharashtra.

Nov 03, 2016

Updated by Raj Hemdev Valuable Global Conn Gas Pipeline For A Complete Society Building Of 41 Flats Not Possible Untill Bribes Are Paid To Mahanagar Gas Managers.
Gas Pipelines Given In The Neighbourhood and connection upto the building ground but not possible in the flats even after waiting for a year.
What A Shame I Am Talking Of Mumbai City And Not Any Backward Village Etc.. When We Are Talking Of Super Fast Trains, Smart Cities And Can't Get Gas Pipe Lines Without Paying Bribes.
Wake Up Governments And Look Into The Matter Seriously...!!

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Address: Mumbai City, Maharashtra, 400012

Website: Mahanagar Gas

New registration No. [protected]
Docket No. [protected]

We had requested connection for our colony for 150 connection on the 2nd May 2016 and we were told that we will get a call from Maha Nagar Gas within One month. There was no feed back from you. Several Emails were send & got auto reply that they will revert,

During Undersign personal visit to your office to your BKC office, we were told that connection will be within One month.
During the last visit, I was told to wait for 2 years !
There is connection in Building Ashoka Tower (200 Meters away).
No phone call No feed back from you.
We need call to explain delay on[protected] / 24715115
[protected]@vsnl.com
Bahadur B. Sanjana

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Address: Thane, Maharashtra, 400607

Dear Sir/Madam,

My Consumer No.is[protected]
Your Bill No.[protected].
Payment date 13.09.16
Payment Amount : 783/-
Transcation Reference No.GICI[protected]
Please not that I had made payment to Mahanagar Gas limited through Internet banking.But when I check the balance it shows the amount against your bill no.[protected] is pending.how you can show pending after making payment on 13.09.16. Please do the neeful to resolve the issue as soon as possible.
Regards,
Sanjay Mulkikar

Oct 24, 2016

Updated by gopalakrishnad06 please do the needful

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Address: 400708

Website: 122.15.117.200/mglwebsite

I had applied for new gas pipeline connection in may 2016 and paid rs.6, 500/- on 17/05/16. My appln. Form no. Wg/o/29028/2016 and bp no. Is [protected] and registered in the name of mr. Prashant bhoite. Now it almost 6 months but i have still not got my gas connection. The due date given to me as 8/16/2016 has also expired, but still the position is the same. I have made various complaints and contacted the customer care several times. Sir, the whole building premises has the pipe line connection. Only the line has to be extended. When ultimately am i going to get my new connection. Don't you think its high time for getting a new connection. I may be given assistance as to whom should i contact for immediate connection

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Himu8

from Mumbai, Maharashtra

Nov 3, 2016

I paid the previous months bill and this months bill is added with the last months amoubt please resolve my issue

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Address: Mumbai City, Maharashtra, 400051

Website: www.mahanagargas.com

I had applied for mgl connection, in a society, which already has gas pipeline. I had applied connection in the month of jan 2016, still there is no response. I have been calling their customer care but every time they register complaint and assure that some one will contact me in 24-48 hrs but no one calls.
When i will get my connection.
My complaint no is 2871696

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William Fernandes

from Delhi, Delhi

Oct 17, 2016

When i am paying for my CA no.[protected] online payment Bill amount always includes late fees even before due date. I have paid last 2 times & money is not adjusted in next bill.

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Address: 400078

Website: Mahanagar Gas Ltd Mumbai

1)Complaint ref no.given by MGL. 2823824 & 2823830
2) Connection requested at Bhandup, LBS Marg, Dreams Coplex on 29/06/2016
3) Gas connection already available in the complex except my above flats,
4) Registration, deposits etc are paid 2 -3 years back when the society is formed.
Attempts were made to get the connection by contacting customer care no more than 10 times but no assured cal back came from them, no definite reply, no feedback.
5) 2 emails sent but no response of any sort.
6) I do not understand what to do to get the connection.
7) They are not giving any information about their higher authority to whom I should contact to get the connection.

Mahanagar Gas Complaints & Reviews

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Mahanagar Gas reviews & complaints page 25

Connection not done

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Not getting me registered for png connection

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Pipeline connection not yet done

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PNG connection: over 5 months and still waiting

With reference to my application no wo/30314/2016 dated 27 july 2016 on new connection

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Not get connection of PNG from last 6 months passed

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Non response by mgl for new connection application

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Gas pipeline connection pending since 6 month

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Pipeline connection

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Received wrong meter no and reading on my name /meter no

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Payment issue

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Pipeline gas connection

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Application for New Connection pending to be serviced for more than 90 Days

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Gas consuming extra fuel

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New gas pipeline for the comple society not possible without a huge bribe.

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Pipe gas connection

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Payment not uptodated

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Delay in pipe line connection

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Mgl connection applied in jan 2016

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Gas connection not done even after more than 100 day. bp no 1100445917 & 1100445918

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