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Mahanagar Gas Complaints & Reviews

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Last updated Feb 14, 2024
Complaints 698
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Mahanagar Gas
Customer Service Contacts

Mahanagar Gas Phone Numbers

Toll free
1-800-229944
314
93
Phone
+91 22 2401 2400
203
73
Fax
+91 22 2654 0092

Mahanagar Gas Website

Mahanagar Gas Head Office Address

G-33 Block, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India
400051

Mahanagar Gas reviews & complaints page 27

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P
Prashant Kubal
from Mumbai, Maharashtra
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Connection not done after 4 months of receiving the money

Address:400701
Website:www.mahanagargas.com

Paid connection charges on 19nov2015 wherein they failed to give the connection even after 118 days of payment
If they cannot give connection on time why they are charging money in well advance
When i spoke to customer care they keep on saying will arrange a callback from concerned department where i did not received a single call from them...
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P
Prabhakaranatarajan
from Mumbai, Maharashtra
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No response on payment towards new connection

Address:401107
Website:www.mahanagargas.com

i have Paid Amount Rs 6328.12 for New connection for BP no : [protected] on 30th Sep 2015 by online Payment Through my SBI Credit Card no Ending with xxxx xxxx xxxx 4264 and the payment was success-ed bur i couldn't take printout of that receipt . So after i visited to MGL Mira road office and explained the same and they confirmed my payment as they received on 6th Oct 2015, and they provided my BP no : [protected] and i was told i will get...
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I have applied gas meter connection with above application number (on line) on .13.09.2015.
More than 5 month passed but still you have not installed meter in our home at below mentioned address.

Address.
703, May flower-2,
Cosmos Park CHSL,
Nr. Vijay Garden, Ghodbundar Road,
Thane West. MH-400607....
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A
ashwinnigudkar
from Delhi, Delhi
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New connection waiting

Address:400708
Website:www.mahanagargas.com

Dear Team, I have applied New connection on 3rd Oct 2015 and paid all dues through my credit card, Mahanagar Gas customer care informed me it will resolved in maximum 90 days, but no response got from them, after many followups they have assured connection will installed before 22nd of Feb 2016.but again there is no intimation from Bharart Gas, My BP no is [protected] issued in Octer 2015 but still waiting for new connection.
My mob...
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D
drahul239
from Delhi, Delhi
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Meter installation

Address:Mumbai City, Maharashtra, 400708

I am living in Airoli Sector-8A. I am following up with Mahanagar GAS customer executive from last Sept. 2015 regarding GAS Meter installation. but they are not giving me a proper response. I had spoken with area manager but he is also not coming on phone....
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M
mehsuj
from Mumbai, Maharashtra
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BP not issued

Address:400064
Website:www.mahanagargas.com

Dear Sir/Madam

I am Sujata (Connection applied Name:Rahul Waliya) residing at 703 Mayfair Marvel, Chincholi Bandar, Link Road, Malad West Mumbai 400064. I am available at [protected] ([protected]@yahoo.co.in)

We have requested for Pipe GAS connection on 21st Jan 2015, However there is no update on BP NUMBER or connection availability (Paid 6250 By Chq on 21.Jan 2015). I did multiple follow up with your Executive (who...
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H
hemal20
from Mumbai, Maharashtra
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Delay charges levied

Address:400067
Website:www.mahanagargas.com

Dear sir,

we have been charged for delayed payment even though we have made payment, we have made payment through PayTm but due to internal issue between Mahanagar Gas And Paytm our payment was rejected and we were not informed by Paytm for the same and so we have been charged for the same, we were informed by Mahanagar gas that they have not received the payment so we made complaint to paytm and then they inform us that your...
+3 photos
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Address:400091

I don't know how genuine this site is. Anyways, i paid Mahanagar Gas Bill but still i had to pay it again. There is no greviance readdressal and I will have to go all the way to Bandra to sort this out. But they should be able to figure it out on there on.

They are crap, they do not have a website to complain or a toll free number to put forth your greviances.

I am Nilesh Gothankar...
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A
ashishySRA
from Mumbai, Maharashtra
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Not getting connection to society of 23 houses from 2012

Address:Mumbai City, Maharashtra, 400042
Website:www.mahanagargas.com

Dear Sir/Madam

I am Ashish Yadav residing at 66/602 Santoshi Nivas Datar Colony Bhandup East, Mumbai 400042. I am available at [protected]. We as a society of 23members requested Pipe GAS connect in 2010, we did multiple follow up with Bandra Office and Mulund Office. I was requested to contact neighbour society Shivneri for GAS connection from its premises. Shivenri Society's Administration body is not happy with MGL work based...
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S
sonu777ism
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To reduce my current bill amount. Request

Address:400101

Sir,
i says that current bill come amt 3570 rs.
i confused that my see gas reading nos. in two monts 144 reading because in two months reading comes below 30 units
some problem comes in internal gas pipe leakage i should complain in mahanagar gas & problem solve it
i request you that please reduce amt in my bill that the problem is internal pipe leakage i am not used gas for home thats
the pipe leakage...
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P
priyalaxmi
from Mumbai, Maharashtra
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Pipeline gas connection delayed

Address:400103

We have made payment in June 2015 for booking of new connection for pipeline gas at our residence Borivili west 400103. After making so many calls & reminder for the connection there is no proper response from Mahanagar. They don't highlight the issue to senior neither transfer the call to senior.

Seems to be big issue need connection at earliest....
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S
sabbar khan
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New connection

Address:Mumbai City, Maharashtra, 400705

Dear Sir/Madam,

Myself Mr. Sabbar Khan, my address is B/4, 10/2, Millennium Tower, Sector 9, Sanpada, Navi Mumbai. Near about 7 months ago on 30/6/2015 i have given the registration amount to mahanager gas for new connection. Amount is Rs. 6, 250/-. I have paid the amount by cheque which is cleared from my bank, MY BP no is [protected].

But still i have not received the connection from mahanager gas. I have registered...
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W
West Coast
from Mumbai, Maharashtra
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Installation of gas pipeline

Address:400067
Website:www.mahanagargas.com

I made arequest on their web line for Pipeline Installation 2 months back and was informed that a technician will come to inspect and evaluate. However no one has contacted me/or bothered to come....
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D
destinyshah
from Mumbai, Maharashtra
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WG/O/24180/2015 - Complaint number is 2375079.

Address:Mumbai City, Maharashtra, 400095
Website:122.15.117.200/mglwebsite/application_check.aspx

I have Applied for a Gas connection on July 20th 2015 and the deposit for same was paid online Dt: July 22nd 2015, The current status which was showing to me before 10 days was 10/21/2015 which has been now updated as below mentioned to January 3rd 2016. Every time I call they mention the contract was not renewed with the Contractor and now it is done, however, meters are not available since November and now they are available, so connection...
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N
Navin Masekar
from Mumbai, Maharashtra
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For every vehicle they charge 50 paise to 90 paise extra forcefully

Address:400066

I have attached image of bill and meter display herewith also warn the MGL that the subject could be taken to consumer forum if no action will be taken....
+1 photos
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A
aaw28
from Mumbai, Maharashtra
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Why no reply...???... Excess billed awaiting for revised bill

Address:400 051

Why no reply...???... Excess billed awaiting for revised bill‏ i have mailed 10 times at : [protected]@mahanagargas.com, [protected]@mahanagargas.com but no reply at all... Following are my mahanagar gas account nos.[protected] [protected] my each bill till now is around rs. 330 - 340 only. But this time i am billed with rs. 658/- can u clarify for high amount bill. Your meter reader person never visits and simply in bill i am messaged home premises...
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V
vedrajsharma57
from Mumbai, Maharashtra
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Excess billings

Website:www.mahanagargas.com

I CA no[protected] has been billed for rs 1174 for Dec 15 vide bill no[protected] DT 14/12/2015 with previous as well as current reading as1235 without any visit by your meter reader & actual reading as on date is only 1152. Moreover your bill shows zero consumption & still billed. Please look into the matter, & ensure to give actual bill based on meter reading which should be zero as you have already billed higher in previous billing...
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D
dnyandev27
from Mumbai, Maharashtra
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Regarding new png connection in my house

Address:Thane, Maharashtra, 401107

respected sir madam regarding following new connection. name-Dnyandev shinde BP no. [protected] reference no 2415501 regarding above new connection i had applied for new connection online in may 2015. but still after about 8 months there is no sign of getting a new connection.i have regularly visited the mira road branch for the same( every fortnight visit) but every time they say that before the end of this month work will be done....
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A
ashwinid
from Mumbai, Maharashtra
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I'm complaining about leakage of gas

Address:Mumbai City, Maharashtra, 400057

My CA NO. is[protected] residing at 20 kedar chs., 32 mahanagar road, vile PARLE e . since last week I feel that there might b leakage of pipe gas connection as in morning I found kitchen is stinking . so here I request u pls take action urgently...
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J
jainam1210
from Mumbai, Maharashtra
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No png connection by mahanagar gas

Address:Mumbai City, Maharashtra, 400064
Website:www.mahanagargas.com

I got letter and BP number from Mahanagar Gas- Mumbai office in August and in the letter it was mentioned that the Piped Gas connection will be finished by Oct 2015. Till now the work is not done and I called their call center, Bandra Head Office at last 7-8 times but the reply was your complaint is under process. My security deposit cheque is also cleared but until now no action taken on the same. My BP number is [protected] and complaint...
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