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Mahanagar Gas Complaints & Reviews

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Last updated Feb 14, 2024
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Mahanagar Gas Phone Numbers

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93
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203
73
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Mahanagar Gas Head Office Address

G-33 Block, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India
400051

Mahanagar Gas reviews & complaints page 5

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Address:mumbai

My flat no.4 Amod building, BSDGS CHS LTD, CA no.[protected] has been under renovation for the last 3 months. Even today I have received a bill of Rs.649/- The gas line has not been used for the last 6 months....
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I received wrong monthly bill of my consumption during the period 8/6/21 till latest bill in which my all payments were not accounted for which I made through following chq s of Punjab National bank Mira road branch w.e f !st Jan 21, details and support of the payments are as under .Photocopy of cheq clearance is also as under .

DT 8 /6/21 Ch .NO[protected]R s 1043 /-

Dt 12/7/21 Ch .NO[protected]Rs...
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P
P N Chandra
from Mumbai, Maharashtra
Nov 24, 2021
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Sept'21 bill added to Nov'21 bill with penalty !!

Address:Mumbai, India

I have sent to MGL as proof : screenshot of the paytm successful payment done for paying Sept'21 bill.
I have also sent MGL, photos of relevant pages that shows payment to MGL and amount debited in my bank account .
Yet, they that they returned the amount !!
Why did they return ??
There is NO entry of above return amount in my passbook !!
It's all along a delay and refusal tactic to harass the consumer.br...
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P N Chandra
from Mumbai, Maharashtra
Nov 20, 2021
Nov 21, 2021
This thread was updated on Nov 21, 2021
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Sept'21 bill reflected in Nov'21 bill with penalty despite having paid before due date ( screen shot attached )

Address:Mumbai, India

I had paid my MGL Sept'21 bill before due date on 24th Sept'21, Plz view screenshot.
However, when I received my Nov21 bill, I found that Sept bill of Rs1260 had been added to it alongwith penalty of Rs127.
Since 15th Nov'21, I have been calling their Customercare requesting them to check and send me the correct bill, nothing has yet been done !!
I have been writing to [protected]@mahanagargas.com, and, [protected]@mahanagargas.com...
+1 photos
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P N Chandra
from Mumbai, Maharashtra
Nov 19, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Wrong billing and NO reply

Address:MGL, Mumbai

Had paid my Sept'21 bill before due date via paytm. In Nov'21 bill MGL added the Sept bill alongwith penalty. I wrote back to them attaching the screenshot and photo of relevant page of passbook proving that the amount had already been deducted from my bank account.
Till date, I have sent them 6 emails followed by a call to their Customer Care. NO satisfactory reply.
What does this MGL's valued customer do.
I am a senior...
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nirmal wala
from Mumbai, Maharashtra
Nov 18, 2021
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Incomplete work into our society premises

Address:107, Trimurti residency Sector 21, ulwe Navimumbai

107, Trimurti residency
Sector 21, ulwe Navimumbai

Dear sir due incomplete work done by your agency from last 1 year and still it is pending. Un necessary accidents are occcur. So request you to please complete the same as early as possible.

Regards,
Nirmal wala...
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Address:E17 Ashirwad Majas Madhu CHS Ltd, VP Road, Near Poonam Nagar Andheri (E), Mumbai

MGL BP Number: [protected]
CA Number:[protected]

I am not receiving the regular MGL paper bills. In absence of a paper bill, I couldn't pay the bill for September 2021. This has resulted in an additional charge of 108.56 INR being added to the bill for November 2021.

I have raised a request to update my address on the MGL account multiple times. However, it is not getting updated even after multiple follow-ups.br...
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Vinod Balubhai Damania
Nov 9, 2021
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To wave off Late fees charged on bill amount

CA No.[protected]
Name: Damania Vinod Balubhai

We have not received the physical copy 9f the bill generated for the month of August bearing amt. 393. As per the earlier records if you check, we always pay the bill before due date. Since this bill caopy wasn't received by us, we could not pay it. I request you to please wave of the late payment charges. Also you need to take the action as early as possible because the...
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We have applied for new connection in May-2021 with required security deposit but even after six month we have not received any connection from MGL. we are surprised to see the customer service from MGL. we have been doing follow through mails from last 6 month but not getting any response. Our complaint docket no is 5781684....
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S
Santosh.s0802
from Thane, Maharashtra
Nov 2, 2021
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Not received connection since 4 months

Address:Mira Road, Thane, Maharashtra

Dear Sir/Madam,
Myself Santosh Singh,
BP Number:- [protected]

residing at the below mentioned address:

A3/902, Vimal Dham,
Behind Seven square school,
Deepak hospital lane,
Mira Road (east)
Thane 401107
Maharashtra
India

want to bring to your notice that after the successful payment on 19 June 2021, for the new gas connection I have not...
+1 photos
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S
Sujata Dhawale
Nov 1, 2021
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Bill charged for excess days

Address:Harmony(B)/1002, Cosmos Habitat, opposite to High Street mall, near BMC water department,Kapurbawdi,Thane(W)

I started using my connection from 6th October 2021. Today, I received message from mgm regarding Bill payment. When I read the details I got to know that the bill has been charged from 14th September 2021 but I had not even installed the gas pipe at that time. I request you to kindly look into this matter and solve my query as soon as possible...
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R
Richardnera
Oct 29, 2021
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Amt paid yet showing in new bill unpaid

Address:Mumbai, Maharashtra

My CA No:[protected]
So I had paid the bill on 26th August 21, of Amount 2432. I received a notice on 20th October 21, stating I didn't pay . But the amt was debite in from my sbi account and it is also showing in pass book same. Now the new bill that is showing is including the previous amount.
I gave a cheque of the whole amt and realised later that I had already paid the amt in August but yet is showing unpaid. I want the...
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M
Manisha Kshirsagar Kamble
from Mumbai, Maharashtra
Oct 16, 2021
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Unprofessional approach by MGL hired agency

Address:MUMBAI

M fed up with Mahanagar gas team for my piped gas connection for which i paid all charges in July 21 and also upload documents on portal as well as email as per trail

Someone agency person, salman who dont know how to talk with clients, approached me after 30 days in the month of Aug 21, Till now i am following with him and MGL team for my connection.

This salman treat himself as celebrity, who dont have time...
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sgshetgeri
from Mumbai, Maharashtra
Oct 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reconnection of existing PNG line

Address:MGL House, Bandra Kurla Complex Mumbai

Re : Docket No. 5843926 to your BP No. [protected]
We have submitted a request mail to MGL for reconnection of gas supply to our residential premises on 10/10/2021 but the same has not been done by MGL till date and we are unable to cook in absence of the same for th last 04 days. Unable to understand the undue delay of4 days for a simple reconnection procedure that may not take more than 15-20 minutes....
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G
Gajmukh@15
Oct 8, 2021
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Extra Billed amount charged

Address:Flat No 15, Gajmukh Apartment, Next to Jariwala Laboratory, Rokadiya lane, Borivali West

CA[protected]
BP - [protected]

PLEASE KINDLY CHECK THE ABOVE METER DETAILS AS I HAVE ALREADY LATE PAID AUGUST MONTH BILL OF AMOUNTED TO RS. 902 ON 2 October 2021, since we all are at gujarat

But even after August, I am staying alone and go to office daily therefore there is no usage of the gas line as such and also my gas connection got cut and still the billing cycle of 25 Oct 2021 the bill amount...
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A
Arun Kumar Dhyani
Oct 7, 2021
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Pathetic Service Response from Customer Care

Address:901-902 Symphony , Kesar Harmony , plot nbr 11 & 12 Sector 6 Kharghar 410210 navi Mumbai Maharashtra

I had applied to vide Application nbr WG/O/77255/2021 on 12th September. DP [protected]. One agent Asif visited my home and directed us to cur the cupboard door to facilitate gas pipe entry. Nothing was in writing and clear. He told us if any difficulty please contact me over the phone. Thereafter, two times our carpenter has called and more than 16 times I have called. He shamelessly disconnects the phone. It is now 25th day.
Either...
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A
AnilY1231
from Mumbai, Maharashtra
Oct 5, 2021
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Please start 448 bus

Address:Santosh nager goregaon 400097

Sir please start the 448 bus raout and dindoshi depot to borivali no direct bus so please start new bus raout.. Kindly informed Mangement...
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vijay v paranjpe
from Mumbai, Maharashtra
Oct 5, 2021
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New connection yet not given

I reside in Badlapur and I had applied on 21st April, 2021 for new connection. I have made the payment also of Rs.6135. Till today (5th Oct, 21) I haven't received any communication from MGL regarding installation of the connection. The status of my application shows : IN PROCESS". How much time is required to the company to install new connection? Even after 5 months there is no progress. Can I expect some feedback on the same immediately?br...
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Address:Lakhani's Skyways sector 5, plot 7, Ulwe

Please note, work on laying o[censored]nderground pipeline started on 24 Sep 2021.
Kindly note the foll discrepancies in your work.
1. The work was overseen by MGL contractor’s engineer & no MGL engineer ever came for survey.
2. Hence we do not know the names & contact details of MGL engineers involved. Please provide ASAP.
3. No Dwg plan was supplied by MGL on their LH Instead the initial Dwg plan was revised because...
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V
vijayamadav
Sep 28, 2021
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Billing

Address:internal road

Only i am connect mgl connection not using this connection start to till day, so why are bill is send to me & this bill amount is Re.2201....
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