Mahanagar Gas Complaints & Reviews

Dear Concerned,

My Consumer no is [protected].
Connection name - Balaji D Naidu.
Registered Email ID - [protected]@gmail.com.

My connection is delayed for more than 4 months now. I want my connection to be done immediately.

MGL has made us pay high bill of 4000 Rs/- May-Jun 2022 which not at all justified, we are only four people eating three times meals, how can that will lead to 4000 /- bill, on top of that bill show arrear of 900/- which seems to be as per authority security deposit .

Every year they take security deposit of 500 - 900 /- rupees which seems be refunded ONLY if we close their connection else never, this seems to be like we are...

I m fed up with the agency, because the are not delivering the cylinder, I'm facing this issue from the last 6 months, they are saying that we don't have delivery boys, plz solve my issue, otherwise I change my agency, plz do the needful

Have been receiving extremely high bill .. there seems to be some problem either in connectivity, leakage or some other issue... Have been facing this over some months... Request the check to be done

With reference to the above piped Gas Application No: WG/O/84674/2022, made on 14th March, 2022, it has now been almost 3 months since we filed the application & paid the deposit.

We have provided all necessary documents, emailed & called several times to follow-up, and still, the installation of the connection has not been done. Each time we call, we are told that the technician will call us to make an appointment for installation, but, to date, no call has been received and no appointment has been made. What is the problem with the installation? What is the reason for the delay?

I Mrs. Tarla Harakhachand Dedhia My CA Number is[protected] & Bill ID is[protected]
May month Bill amt is 2027/- But My house is 2 Month closed because i am Gujarat . So i have not paid this amount so i have send Bill Meter reading Image and Revised Bill for May 22 bill .
So Request for the Bill Correct send

Thanking You

Vaishali Kiran Dedhia
[protected]

While submitting online request for Name Change (due to person being deceased), the application insists on providing NOC from previous owner. This is absurd as a deceased person cannot provide a NOC. Further the application has fields for uploading death certificate as well as share certificate from society in the name of the transferee. This is a suggestion for improvement rather than a complaint....

Concerned authority,

I am writing a complaint in regards to the rising Gas bill. The Gas bill has been extremely high lately. I am a single women
I cannot handle such high prices.
(Show your actual problem and situation).

I would specifically There is meter reading person come on weak days that time I am in the office and they frequently do so many time
so they not possible take my original...

I kalawatidevi Ramnaresh Jaiswal have applied for new PNG connection in mahanagar gas limited in February, 2022 and submitted the document(Adhaar card and share certificate) and the security deposit money online. After 3 weeks when I track the status of my connection It was showing improper document so again I submitted the document(Adhaar card and Sale of agreement) in march. Again waiting for more than two weeks I again check the status...

CA no.[protected]
Complaint no. 6400318
Expected date of closure - 30/12/1899

D G enterpeise was authorised to do maintenance (Riser testing) by MGL VIDE letter dated 2 Sep. 2021.
It was mentioned in the letter that Gas line will be restore within two working days by MGL.

I have put a complaint to MGL on 30/5/2022 to restore the gas line as i wanted to start using the same from 1 june 2022. Till date no action has been taken even after following with the department to restore the line as per said letter.

I have checjed the starus of my complaint where expected date of closure is mentioned as 30/12/1899.
I want the gas line to be restore immediately and necessary compensation to be paid.

We had first applied for a PNG connection in 2005, then again in 2008 but till date now it is 2022 and still our area which falls in exact center of Mumbai is still without a PNG connections.

YOU PROJECT TEAM @ KANAKIA ZILLION is one of the worst case of poor customer care, I have been following up regularly with MR PRASHANT KOTEGONKAR & THEN WITH MR SANJAY BHONSALE CONTINUOUSLY BUT,

very very poor customer care . Always find ways to make life miserable for people always lies always

call me and i will clear how many lies informed to me cc road cutting permission take them 12 years what a joke, I checked with BMC mgl never applied

Application dated 14/01/2022 for new connection pending despite various calls made to customer care. Absolutely no response received.

This is in regards to our ref. No. 6137837 . BP no.[protected]. Our payment made towards the application for new connection on 14/01/2022. We write with regret that no initiative has been taken by your department in regards to the providing services from your end. We have made several phone calls to the customer care but no satisfactory reply is been given to us.
I would be compelled to proceed to consumer court and also will have to proceed for the cancellation along with charges of harassment caused to the senior citizen customer.
I request you to proceed immediately on urgent basis so as to avoid litigation.

I’ve an existing connection of gas pipeline in my building, I need to get the connection done into my flat ad line has been given but I’m not getting any help from the company.. Plz send someone to come n check the connection.. my address is ; Kudrat Apts, 402, Khar Danda 15th road, Khar(w)

It was told that due to some work at Chandivali petrol station the gas supply will be restored by 9:00am. However, until now there is no gas supply. Would like to know the actual status and when the gas supply will be restored.

I have been charged a bill pf INR 25817/-
Your executive says that there was a leakage which has caused this. We have disputed this amount as we have no records of this much amount being used. We have raised multiple complaints without any resolution.
No person visited or repaired a leakage. Only one person came and asked for bill payment in cash which we denied and paid online. After that he started threatening us.
Now we are receiving disconnection notices.
If this complaint is not resolved we will have no choice but to follow up with consumer forum.
This is absolutely wrong

Hi MGL Team,

This is to inform you that my complaint number 6187888 raised on 4th March 2022 not yet resolved.

Bill amount wrongly charged.
Meter reading is wrongly noted in bill.

Our meter replaced in Feb'22 month due to issue of gas flow. While taking meter reading from new bill ts shown as 3 unit and calculated with reading of old meter and shown as 50 unit as total and this is wrong.

As per past months records, from last 4 bills, units consumption is not more than 15 units..then how come it is 50 unit for this bill of Jan-Feb 22 month.

As per complaint, please provide me photo of meter reading of our last meter (meter no. [protected]) and job sheet while replacement activity as a proof to show us that our meter reading is 50 for this month.

If proof not provided by you then it will be considered as wrong amount and amount waiver to be provided to me in next bill as this bill amount I paid due to due date is 21st March 22.

Thanks &Regards,
Dipak Vispute
[protected]

Hello

From past 6 momths im getting incorrect bill
This momth received a bill for cycle 23/12/2021 to 23/02/2022 the meter reading mentioned as 407 and previous meter reading as 382

But checked meter reading and found it as 340
Could you please rectify it

Application submitted for new connection with Piping done till kitchen, require to fix meter,
its almost 20 days no action from MGL, also last week we had paid security deposit of 5750.
tried calling customer service there is no response

Due to renovation work I submitted request for temporary gas disconnection in August 2021. Now i want to reconnect pipe gas as renovation works completed. But i cannot find any related link for reconnection application on website. As i'm hearing handicapped i'm not able to contact/hear customer care on phone. so what is option suitable for people like me?