Mahanagar Gas Complaints & Reviews

Please note, work on laying o[censored]nderground pipeline started on 24 Sep 2021.
Kindly note the foll discrepancies in your work.
1. The work was overseen by MGL contractor’s engineer & no MGL engineer ever came for survey.
2. Hence we do not know the names & contact details of MGL engineers involved. Please provide ASAP.
3. No Dwg plan was supplied by MGL on their LH Instead the initial Dwg plan was revised because no attention was paid to builders Dwg showing u/g tanks.
4. Because of this, the main line leading to 4 risers, has a connecting line from 1 end to the other, is now placed at 1st floor level, not u/g. please provide survey report “CLEARLY” consenting this change.
5. The labour & contractor’s person are few & the work is going to take over 2 weeks.
6. The MGL appointed contractor’s engineer, & his trainee engineer are at times missing or on phone, do not supervise the labour work & do not submit all daily reports on time.
7. There is a poor progress & delay in clearing of debris & the levelling of society compound is not done properly for vehicles to travel.
8. Please ask concerned MGL engineers to visit site & provide written necessary sanction & MGL engineer’s approved for the modified work as presently undertaken.
9. Also after completion please provide final “as built” Dwg for future & records.
Matter serious & urgent, please provide details & respond

Only i am connect mgl connection not using this connection start to till day, so why are bill is send to me & this bill amount is Re.2201.

I had submitted all the required documents for the address and name transfer long back. The name has been tranferred but the address which comes on the bill is wrong. It comes as A WING 1203 which is wrong. The right address is B WING 1203. I've made complaints so many times but there is no response. The work has been reay bad

CA[protected]. I am getting very high bill from last 6 months. We had gone to BKC office, Mumbai for this. They asked us to log complaint to verify meter and request for change, if found faulty. I request to send Engineer to verify meter.

Regards,
Abdulgafur Mir

Gas meter reading was taken on[protected]. I request you to intimate me regarding next meter reading on my mobile. The registered mobile number with you is of my brother.
Thanking you,
Yours faithfully

(Ashok G. Neglur)

During may 23 rd I travelled to mumbai from Coimbatore (my home town) and from then on I was staying in Coimbatore and doing all my official works from Coimbatore home

I have received the bill for 2000+ rs for the last month which I didn't use it
Kindly rectify this issue asap

Connection number ca[protected]

Fire is coming outside the burner

Hi Sir
My name Anjulika, I paid Rs. 6135 /- on 24th April 2021 but not yet connection done by mahanagar Gas in Thane.

what can i do
plz. help regarding this
Add. Room no 806, Bldg. No 9, Dharamveer Nagar, Tulsidham Road, Thane 400607.

Thanks

Since the last meter read, the usage of gas has been just 10 units. And this is considerably consistent. The usage has been same since the beginning of the year. The meter reading this time was way too high around 70units was used. This is a mistake. Please do get back to us. If there is a problem in reading we should know. Thank you.

We have connected one single gas stove in one out of the 3 outlets, but are not receiving gas supply in this outlet, although the stove in the other 2 outlets are working fine.

I had brought to notice to emergency services of the rusty pipes in our building when they had come for leakage. But no one has responded since then

I would like to bring to notice that the MGL pipe in certain area is rusty and can be seriously dangerous. You are requested to look into the matter on priority.

CA [protected]

Person came on 6th auguest for collecting cheque. Due to not adjust last payment done on 6th june refuse to pay he has given warning that i have right to give u diconnect memo ! why u r giving this much authority to person who is coming for collecting cheque ? c no.[protected] m. No. [protected]

Dear All,

I have transferred my PNG connection from old consumer to new
so i have submitted the complaint : Docket No. 5747844 for stove servicing and connection how to functioning cause i am not aware how to use it therefore i have raised a complaint for that but nobody come at my location to solve the problem.
my BP No. :[protected] CA No. :[protected]
i request you to please send some to check and connect my connection and service my stove. i am really very fed up the way of services it pathetic.
i have raised my concerns so many times at the customer care but it didn't given me anybody to check the same.
so kindly take appropriate action on it.

Regards,
Sayyed Md khizar

Sir
I kantilal punamiya my bill no is[protected] this gas in not used in last 4 month still the gas bill came to 1300 so I requested u to look after this as soon as possible

My apartment is closed from last 4 months, then how come bill was generated for 1249/-.
I need a clarification for last 4 bills payment as in between my bill was at negative because last month bill was also overcharged which was adjustable but not clarified yet. Below is my CA no and also had attached you the pic recent pic of my meter reading.
CA NO :[protected]

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On 20 July 2021 I by mistake pad paid my bill if Rs 1245 twice as such I paid Rs 2490. My BP No: [protected] and CA No:[protected].

Therefore, please adjust the extra mount paid against the bill that is to be paid in September 2021.

Thanks

Hi Sirs

I would like to inform that my BP : [protected] and my CA :[protected]. My mother who had been residing in my flat had to go to Goa in October 2020 and my Flat was locked and the Gas was switched off while leaving.

I had been paying the bills which had been coming to my email as when have received the bill for Aug 21 dated 23.8.2021 with the bill amount of Rs.3321.00.

On Sunday 29th August, my mother came back and had been to your office in Mira Road near the Police chowkie with the screen shot of the meter reading. But they did not entertain her request for making the correction.

Kindly advise me what should I be doing as the person informed that we should be making the payment and then later they will try to see what to do.

Please advise how to have this issue resolved

Kindly advise what should

Dear sir / madam
my BP no. is [protected] and I wanted to know how to generate my bill everytime in my absence. I locked my room since April 20 to till now . and my parent meter reading is 01357 so I requested to you please take a look .

**
last bill paid 1145 rs
**
lasted bill is 645 rs...

We raised request on 29.06.2021 for reinstallation of mgl gas meter and piped gas connection on completion of renovation of our kitchen. Docket no for our requet is 5574007. Despite several reminders on call centre followed by conversation and follow up with customer complaint head our request is not resolved. Mgl has outsourced such matters to contractors and they neither give us estimated cost of work nor required quantum of work. Just asking for rs 5000 without any proper estimate. Furthe contractors are soinfg false reporting that we are not willing to pay the cost. We are badly stuch with this situation. The contractor has monopoly from mgl and we do not have option. We do not understand we are dealing with mgl or their contractors? if any higherup at mgl listening to our grievance, please help us to resolve our problem and remove such contractors.

Since from 2 months my house is locked and we did not used Gas and then also the bill is too much without using.So kindly plz recheck the meter once again