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Mahanagar Gas Complaints & Reviews

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Updated: Dec 1, 2025
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Mahanagar Gas reviews & complaints page 7

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S
Siva Dharani
from Mumbai, Maharashtra
Sep 17, 2021
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During may 23 rd I travelled to mumbai from Coimbatore (my home town) and from then on I was staying in Coimbatore and doing all my official works from Coimbatore home

I have received the bill for 2000+ rs for the last month which I didn't use it
Kindly rectify this issue asap

Connection number ca[protected]
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    G
    Sep 13, 2021
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    Address: 506,E4,Sumeru tower lokdhara kalyan east

    Fire is coming outside the burner
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      M
      M. Dhala
      from Delhi, Delhi
      Sep 8, 2021
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      Address: Dharamveer Nagar, Tulsidham Road,, Bldg. No 9, Room No. 806,

      Hi Sir
      My name Anjulika, I paid Rs. 6135 /- on 24th April 2021 but not yet connection done by mahanagar Gas in Thane.

      what can i do
      plz. help regarding this
      Add. Room no 806, Bldg. No 9, Dharamveer Nagar, Tulsidham Road, Thane 400607.

      Thanks
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        R
        Reetikesh
        from Mumbai, Maharashtra
        Sep 7, 2021
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        Address: 63,Dadarkar compound, F Wing, 4th Floor, 404 flat no. Tardeo AC Market

        Since the last meter read, the usage of gas has been just 10 units. And this is considerably consistent. The usage has been same since the beginning of the year. The meter reading this time was way too high around 70units was used. This is a mistake. Please do get back to us. If there is a problem in reading we should know. Thank you.
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          A
          Amar K Soni
          Sep 7, 2021
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          We have connected one single gas stove in one out of the 3 outlets, but are not receiving gas supply in this outlet, although the stove in the other 2 outlets are working fine.
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            P
            Pradeep Java
            Sep 7, 2021
            Jun 26, 2023
            This thread was updated on Jun 26, 2023
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            Address: Maroa Rose, Gnd floor, WIND CLIFF, ROAD NO 1, TPS IV, BANDRA - WEST

            I had brought to notice to emergency services of the rusty pipes in our building when they had come for leakage. But no one has responded since then

            I would like to bring to notice that the MGL pipe in certain area is rusty and can be seriously dangerous. You are requested to look into the matter on priority.

            CA [protected]
            +1 photos
            The problem is Not yet resolved
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              S
              sudhir r raichura
              Sep 6, 2021
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              Address: A/3 BLUE SKY CHS LTD BORIVALI (EAST) 400066

              Person came on 6th auguest for collecting cheque. Due to not adjust last payment done on 6th june refuse to pay he has given warning that i have right to give u diconnect memo ! why u r giving this much authority to person who is coming for collecting cheque ? c no.[protected] m. No. [protected]
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                S
                Sayyed Khizar
                Sep 6, 2021
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                Address: 201 , ASHIRWAD COMPLEX-B , WING - B , ASHIRWAD COMPLEX CHSL , STATION ROAD , OPP. ADARSH BAR & RESTAURANT , KOPAR KHAIRANE , NAVI MUMBAI , 400709
                Website: NA

                Dear All,

                I have transferred my PNG connection from old consumer to new
                so i have submitted the complaint : Docket No. 5747844 for stove servicing and connection how to functioning cause i am not aware how to use it therefore i have raised a complaint for that but nobody come at my location to solve the problem.
                my BP No. :[protected] CA No. :[protected]
                i request you to please send some to check and connect my connection and service my stove. i am really very fed up the way of services it pathetic.
                i have raised my concerns so many times at the customer care but it didn't given me anybody to check the same.
                so kindly take appropriate action on it.

                Regards,
                Sayyed Md khizar
                Sep 06, 2021
                Updated by Sayyed Khizar
                My cell number [protected]
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                  R
                  Rahul Punamiya
                  Sep 3, 2021
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                  Address: 302 laxmi keshav appt dr r pradhan road thane west

                  Sir
                  I kantilal punamiya my bill no is[protected] this gas in not used in last 4 month still the gas bill came to 1300 so I requested u to look after this as soon as possible
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                    P
                    Pratima Poojary
                    Sep 2, 2021
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                    My apartment is closed from last 4 months, then how come bill was generated for 1249/-.
                    I need a clarification for last 4 bills payment as in between my bill was at negative because last month bill was also overcharged which was adjustable but not clarified yet. Below is my CA no and also had attached you the pic recent pic of my meter reading.
                    CA NO :[protected]

                    ----
                    +1 photos
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                      D
                      Dharam Datt Bhalla
                      Sep 2, 2021
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                      Address: M- 398, Tarapore Towers, New Link Road, Andheri West Mumbai 400053

                      On 20 July 2021 I by mistake pad paid my bill if Rs 1245 twice as such I paid Rs 2490. My BP No: [protected] and CA No:[protected].

                      Therefore, please adjust the extra mount paid against the bill that is to be paid in September 2021.

                      Thanks
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                        A
                        Alex & Nancy
                        Aug 31, 2021
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                        Address: Mira Road (East)

                        Hi Sirs

                        I would like to inform that my BP : [protected] and my CA :[protected]. My mother who had been residing in my flat had to go to Goa in October 2020 and my Flat was locked and the Gas was switched off while leaving.

                        I had been paying the bills which had been coming to my email as when have received the bill for Aug 21 dated 23.8.2021 with the bill amount of Rs.3321.00.

                        On Sunday 29th August, my mother came back and had been to your office in Mira Road near the Police chowkie with the screen shot of the meter reading. But they did not entertain her request for making the correction.

                        Kindly advise me what should I be doing as the person informed that we should be making the payment and then later they will try to see what to do.

                        Please advise how to have this issue resolved

                        Kindly advise what should
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                          R
                          Rajendra Giri
                          Aug 27, 2021
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                          Unuse gas bill

                          Dear sir / madam
                          my BP no. is [protected] and I wanted to know how to generate my bill everytime in my absence. I locked my room since April 20 to till now . and my parent meter reading is 01357 so I requested to you please take a look .

                          **
                          last bill paid 1145 rs
                          **
                          lasted bill is 645 rs...
                          +1 photos
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                          D
                          Dpdfdd
                          Aug 26, 2021
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                          We raised request on 29.06.2021 for reinstallation of mgl gas meter and piped gas connection on completion of renovation of our kitchen. Docket no for our requet is 5574007. Despite several reminders on call centre followed by conversation and follow up with customer complaint head our request is not resolved. Mgl has outsourced such matters to contractors and they neither give us estimated cost of work nor required quantum of work. Just asking for rs 5000 without any proper estimate. Furthe contractors are soinfg false reporting that we are not willing to pay the cost. We are badly stuch with this situation. The contractor has monopoly from mgl and we do not have option. We do not understand we are dealing with mgl or their contractors? if any higherup at mgl listening to our grievance, please help us to resolve our problem and remove such contractors.
                          Aug 26, 2021
                          Updated by Dpdfdd
                          Despite of the fact that our gas connection is pending every month we are getting Mahanagar Gas consumption bill. All these bills must be withdrawn/canceled till the reinstallation of gas connection in done.
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                            H
                            Harshali Mangle
                            Aug 25, 2021
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                            Address: 601 A Raj exotica opp gaurav excellency near gcc club hutkash near gcc club miraroad east

                            Since from 2 months my house is locked and we did not used Gas and then also the bill is too much without using.So kindly plz recheck the meter once again
                            +1 photos
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                              S
                              Svjoshi
                              Aug 23, 2021
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                              Address: A-01,WING GR FLOOR C J MUNOT NAGAR MAHATMA PHULE ROAD PANVEL

                              Mahanagar Gas — Higher side bill for last three months
                              S
                              Svjoshi
                              Jul 27, 2021Jul 12, 2021
                              CA NO[protected]Bill Group -NM080701

                              From the month of march, 2021 we are receiving higher bill and my house owner has also made complaint to customer care, but no use. We have received three bills from March, 21, May, 21 & July, 21. Gas connection was given on 18th March, 2020 from that date 1st bill was received on Sept., 2020 due to lockdown it was delay of Rs.808/-, Bill paid- Rs.1487/- was paid through Amazon portal-Order Id:[protected].
                              2nd bill in the month of Nov., 20 of Rs.933/- ( bill was included last bill amount which was shown unpaid) which was paid through NEFT to SBI(provided details on bill )on 27.11.2020, but it was returned to our account on the same day .
                              3rd bill in the month of Jan, 2021 Rs.1063/- (bill was included last bill amount which was shown unpaid) was paid through Debit Card of SVC Bank Ltd. on 17.02.2021 of Rs.1063/- Ref No[protected].

                              4th bill in the month of March, 2021 received Rs.5020/- it was surprising after paying the bills received higher bill we told to our house owner regarding this, they also tried to contact customer care regarding higher amount bill. We tried ten times to pay the bill through NEFT it was returning to bank account.
                              Due to lockdown company representive was not visiting for meter reading, we were downloaded the app and from through that app we were downloading the meter reading surprisingly only two bills are showing meter reading on bill. Only last month June, 2021 there was a company representative for meter reading. Same was we had shared to company same day.

                              5th bill for the month of May, 2021 was Rs.6042/- higher side, The company recovery person Mr. Atul Khandagale on 05.07.2021 regarding pending bills, but he was unable to slow the problem, he tried to contact customer care also, but no response from customer care also. Poor service .
                              Today we received bill for the month of July, 2021 Rs.7647/-
                              We want to tell you that from 18th March, 2020 to June, 2021 meter reading image shows consumption 228. What should be the bill for this meter reading ?
                              We are attaching 6bills for your reference. Please see the all bills carefully there big mistakes on it.
                              Please send us the fresh bill so we can pay it on time. Your account details for NEFT
                              Waiting for the positive reply as earliest as.
                              Higher side bill for last three months
                              +6 photos
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                                A
                                ashishbodhale
                                from Delhi, Delhi
                                Aug 21, 2021
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                                Address: 201 Shree Chamunda Garden Thakurli, Dombivli

                                MGL acknowledged application and full fees in the month of Jan 21, meter installation and gas service connection yet to be provided.
                                MGL Officials and contractors doesn't looks promising and failed to work on their own comittments.
                                Very worst service as public utility.
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                                  L
                                  Latss
                                  Aug 20, 2021
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                                  Address: Welkin moon plot no.213 sector 19 ulwe

                                  We resident living in welkin moon plot no.213 sector 19 ulwe raigad 410206 in june month the gas pipeline work is complete but still he has not done reinstatement work contact lots of time not responding properly bcz of this children have fallen in society pls look on prioroty basis compelete the work
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                                    M
                                    Aug 18, 2021
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                                    Address: 406 / 45, Pashchima Aptmnt., Shivaji Raje Sankul, opp.Ganesh nagar, Kandivali west.

                                    This is Ragini Bhatnagar.
                                    BP NO--[protected]
                                    CA NO[protected]
                                    INVOICE NO--[protected]
                                    INVOCE DATE 29.01.21
                                    I received TAX INVOICE with above details but till not get connected the pipe line. The concerning person says "because we have shifted our kitchen on another corner, it's not possible for them to fix pipe line there.

                                    Hence, i request here to please make money refund as soon as possible.

                                    Thanks with regards.

                                    Ragini Bhatnagar
                                    #[protected]

                                    Date 18 August 2021
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                                      P
                                      Pradeep Java
                                      Aug 17, 2021
                                      Resolved
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                                      Resolved

                                      Address: 504 Windcliff, Road no 1, TPS 4, Bandra west, Mumbai 400050

                                      This is to inform you that one can see Mahanagar Gas Pipe rusted and there could be a danger to the society.

                                      This was shown to your people couple of months back when they had come to visit an emergency because of gas leakage. But no one attended. This is still left and can cause a danger to the society. I have attached the photo of the pipe for your reference. Request you to look into the same on priority.

                                      Authorized member from society
                                      Pradeep Java
                                      +1 photos
                                      Aug 17, 2021
                                      Complaint marked as Resolved 
                                      Wrongly complained in consumer complaint
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