Mahanagar Gas Complaints & Reviews

Connected, but not received bill yet

Respected higher authorities of mahanagar gas & Vigilance department,
I am senior citizen Mr.Shantaram ladku jogmarge (mobile no. [protected]) at present due to covid - 19 situation I am living in native place Tal-wada, Dist- palghar, I have room in 2/14, Adarsh society, Thane.This room is 1+1 floor, at upper floor terrace going MNGL gas pipeline is unauthorized, Without permission & absence of family members.This work done by your company contractor Mr. sachin walanj ( mobile no [protected]) l am complaint & contact to him & his team last 15 days but he don't have take any action on this matter. I am planning of shed in next month due to slab leakage, so how can I do it welding & other work. Mr. sachin destroyed my future plan, So plz, take action as early as possible, My next option is due to heressment is Suside. This mail I am sending also chairman & MD of MGL Plz, kind your attention in this matter & HELP ME. Thanking you.Plz Reply Regards, Shantaram Jogmarge.

We have already paid gas bill of Rs 724 in march month but again we received rs 3, 615 bill amount in march month itself and it got expired and then in May we received Rs 5, 068 bill. Can you please tell us why the bill amount is so high and why there were two bills generated in march month?
Was 3615 bill amount added in may month hence the bill for may is so high?

We have received bill of ₹3, 940. In which, ₹2, 729 is shown unpaid.But we have already submitted that payment. This is not first time we're receiving these kind of high bills. We have also complained many times but no response was from you're side. If this is happening again and again may be we have to cut our gas connection and go for cylinders. How is it possible that gas bill of 2 months would be ₹3, 940????
If this problem did not get solved then we have no option but to cut our gas connection.

I have already lodge complaint from my login on 02.05.2021 however no response received from your end.
Hence today i have contacted to customer care but no positive reply received.
After closing yellow color knob my gas meter is continuously running, hence i have received bills much more than my consumption.
It is requested to kindly depute your technician for meter checking and replace the faulty meter.

In the current bill you are showing me previous arrears, but already have paid all the bill previously.

We have the mahanagar gas pipeline connection at our house in
Flat NO. XXX, Jeevan Deep Society Gymkhana Road,
Near Anandibai College.
Kandivali West - 400067

We have received a higher bill against less usage.

Please check the defective meter and arrange for excess payment already made.

Initial application given on 22/12/2020. Reason given was cheque bounced. But no such communication received from Abhyudaya Bank. Later cheque was given us back.
Next application given on 13/03/2021 cheque deposited on 18th March, 2021.
Connection is not yet done.
Contacted Mr Gulabrao Wahule [protected] many times.
But no response.

Request to do the Connection as soon as possible.

In my house already pipeline is installed from terrace and over water tank.
only small connecting pipe is required to be installed.
society is ready to give noc if mgl gives in writing that it is safe and mgl takes responsibility of it.

it has been 15 days since my request and I have visited head office twice.

please issue letter and start work after lockdown or please refund me.

Hope you are doing well.

My MGL PNG domestic connection details as below:-

Business Partner (BP):[protected]
Contract Account (CA):[protected]


As per our conversation in this week customer care followed Complaint In-charge, as you are aware, I am at my native place since July 2020. As we are away from home so are not using MGL supply from last 9 month and in future when it will...

Sir, my cheque cleared on 5, mar 2021,
Still installation is not done,
Kindly look into the matter

My meter does not have issues. it is running. but the eventual bill comes less or this time it has come negative.
Please explain what is happening.

Ca no[protected]
bp no [protected]

mahanagar gas pipeline not in use from october 2020.

For that reson, how you can sent bill of 290 rs,

today i also check meter reading showing 357, check attached uploaded photo, & please assist

Meter not working properly so I will complaint to you please check and replace

CA no.[protected], with reference to the said CA no I had been charged very high which is 968 my average bill is 420..

Gas supplyin our Society is stopped. In some flats flame is very low. please attend urgently.

Divine Express CHS Ltd.
Tata Colony, Navghar Roaf,
Mulund East Mumbai 400081.

Venus automobile pump say card machine not working he say only one machine no stand by machine

Please attain my complaint as soon as possible for shifting of gas pipeline from one one room to next room as our flat is going under renovation

I just bought a flat in Kings Apartments Juhu Tara Road on 1st floor. It is a gasified building. I have applied for new connection. A pipeline is crossing very close to our kitchen window. I request to reroute the pipeline at the earliest as I have get the repair work done. I have society no objection certificate for the same. Kindly do the needful.

I had applied for a Name transfer since October 2019 Online but still the date they have not done anything. I have called up so many times but every either they said to wait for further mail or to reapply for a new request. I am mentioning all my application numbers below. Even there Complaint Incharge numbers also not valid. Where should we call?
At last, they told to try offline buy Why should I go for that if you guys are not satisfying clients requirement then why you are working online?
I am just fed up with this. Hope to see a quick result.

Application Numbers TF[protected] TF[protected] TF[protected]