Maharaja Whiteline — defective product received : customer care not responding

Address:	101, Eternal Pooja Pride Homes, Anjaiah nagar, Gachibowli, Hyderabad, Hyderabad, Telangana, 500032
Website:	www.maharajawhiteline.com

I purchased a maharaja whiteline joy turbo 750-watt mixer grinder with 3 jars (Black/silver) from amazon on 19 march. On its first use, we found that the lids of all of the three jars are so loose that whatever we try to grind comes out no matter you are keeping your hand or not over the lid. Their grip is loose too much. And further the jar got jammed on the machine and it does not come out. We reported this to maharaja customer care on 10th march and registered a complaint with id :hyd[protected] and it was promised to us that an engineer will visit us within 48 hours to check the issues. The complaint was closed on 11th without any action and no one came to check out issue. On 16th when we called to get the status, the customer care disconnected the call twice in a row without responding. Third time they informed that previous complaint was close and they are registering a new one with id :hyd19460003. And even after 2 days, there is not update on it again. I am sick of maharaja whiteline and i really think i made a mistake by buying their products.