Maharaja Whiteline Complaints & Reviews

Mixer grinder is creating noise, it seems that there is some defect inside of mixer.
purchased in august 2021.

From the date of purchase we are facing problem with cooler and with in one month I have complete Shop person 10 times and he has sent his technical person and he has visited 6 times then also issue is not solved heanc I request you to please look into the matter and replace this cooler and refund our money. Problem with cooler is from all 4 sides water is falling on fan motor. May be the shop person has given deficited product that is the reason problem started from day one with in 10-20 minutes of delivery.
Thanks and regards
Pankaj Kumar Singh
[protected]

Address
Ashok Singh gandhinagar road no 1 kollua paigambarpur besides Dr AK verma house bariya.

I have purchased maharaja whiteline hybridcool 65 remote cooler on 21st april from filpkart.
after 10 days, its PCB got damaged. I have raised complain. one technician came and he did auto configured my cooler and told me that when new PCB came. I will change PCB.
After that I have raised so many complaints but technicians are cancelling again again.
i dont know what to do very bad experience I am facing.
Please help.

Compalint Numbers Which got cancelled.
1.SR No. LUC[protected]
2.SR NO. LUC[protected]
3.SR NO. LUC[protected]
4.SR NO. LUC[protected]
5.SR NO. LUC[protected]

I have purchased Maharaja mixer grinder. Before 3 years. But before 15 days I faced some problems regarding machine. I sent a mail with attachments. Then after they rpl me in mail as well as phone. Before 10 days ago. But no-one can come and solve the problem. Recently my problem is NOT solved.
How I do?

I got a call from techcian today he asked my name for warranty service i told my name after that he says i don't work with muslim

I have purchased room heater of Maharaja Whiteline 1 month befor e and now its tube is defective and in service centre they charged for replacing the tube. I have all the documents and the heater is within the warranty period

Yesterday, I have opened my Gifted brand new Food Processor ( Smart Chef) but It is not working. Its manufacturing is June-18 and Serial No is MMWFP[protected].

I tried to call on the customer care no and waiting for half an hr but It was not attended.
Currently I m residing in Ahmedabad and it Service centre is not showing nearby.

Pl resolve the issue

My jar is not working. My product is under warranty. But service center is asking money for repairing. Pls solve this problem.

I have bought this product on dated[protected] from amazon with extended warranty from future generali now this product become defective in leakage and earthing problem as tank has 5 years warranty i hope positive feedback from your side so please arrange to replace or repair as soon as possible
Address-b-1130 gtb nagar kareli, allahabad, pin code-211016
Contact no-[protected]

The company has registered the complaint and i'm given 2 invalid phone numbers also for further enquiry. I have been facing this problem since last two years. Service centre people are not capable enough to make it working. Company phone numbers are not correct. The customer care is being requested to look into the matter. I would like to know the status of my complaint at the earliest

I bought clemio 15 ltrs water storage geyser on 26 th june 2017.since the day it is installed, it has been giving problems. I have been complaining, but the issue has not been resolved yet. The service centre noida and the area manager Mr Sunil could not get it repaired. Rather they kept wasting our time. Many a times our registered complaints were cancelled by the service centre very smartly. The noida service centre in charge Mr sudhir is not interested in correcting the gadgets in the warranty time. He kills the time. He wasted my 2 years now still the geyser is not working.
Moreover I got a call from the maharaja company that the geyser would be replaced in a day or two, but Mr sudhir didn't replace rather he sent the inefficient worker to repair it and the gadget worked for a day only. I'm sure that Mr sudhir has claimed the geyser from the company and pocketed it. Mr Amit, the technician told me that the geyser can't be repaired and he would get it replaced within 3 days and after a week, he is asking me to complain anywhere wherever I can because the company is not ready to replace it.
I'm not supposed to use abusive language but the company's executive Mr Sunil and the service centre in charge and the company itself deserve that only. Abiut 6000, hardearned money has gone down the drain. Plz do the needful done and don't harass me further

Maharaja Whiteline products would be the last product on the earth I'd ever buy.

Worst Product: Bought a cooler last year which I didn't use. This year got broken in a week. I complained numerous time and these people don't bother to listen.

Worst customer care: They are some Pappu type people who can't help with the complaint resolution.
Worst distributors and Area sales manager: These guys have no knowledge what's happening with complaint resolution.

I called on Sanjay Singh ([protected]), and local distributor ([protected]) but didn't work. The local distributor ([protected]) has now stopped taking the call.

I purchased a maharaja whiteline joy turbo 750-watt mixer grinder with 3 jars (Black/silver) from amazon on 19 march. On its first use, we found that the lids of all of the three jars are so loose that whatever we try to grind comes out no matter you are keeping your hand or not over the lid. Their grip is loose too much. And further the jar got jammed on the machine and it does not come out. We reported this to maharaja customer care on 10th march and registered a complaint with id :hyd[protected] and it was promised to us that an engineer will visit us within 48 hours to check the issues. The complaint was closed on 11th without any action and no one came to check out issue. On 16th when we called to get the status, the customer care disconnected the call twice in a row without responding. Third time they informed that previous complaint was close and they are registering a new one with id :hyd19460003. And even after 2 days, there is not update on it again. I am sick of maharaja whiteline and i really think i made a mistake by buying their products.

Sir
We have purchased 16 nos. Of maharaja white line geyser model no. Wh-146, 15 litrs from metro cash and carry india pvt. Ltd, yashwantpur, bangalore on 24.10.2017. Now all the geysers are in leaking condition and we have lodged a complaint. A technician from your company had visited our academy and intimated that, it is manufacturing defect and it should be replaced since it is under warranty. The technician's grn pre approval no. Is 1442 dated 4th dec. 2018. But till date no action has been taken by the metro inspite of several mails and contacts. Please attend the same on top priority basis and see that all the geysers are replaced since it is under warranty.
With regards
George thomas
[protected]

I purchased your maharaja whiteline clemio 25-litres water heater that caused a big blast in my house and because of that fumes, dense smoke started coming out of the
Geyser, due to such a bad failure of your product, my whole bathroom was burnt into ashes, doors burnt, windows burnt and room attached to the bathroom also suffered some serius damage.
This incident leaded to the loss of property and we were very lucky enough to escape from the throat choking dense black smoke and heat coming out of the fire.
Since maharaja whiteline clemio 25-litres water heater is the best product that you have in current market. Promise was that it never catches fire, electric shock, etc. All fake
We need whole compensation and a settlement amount.

Very very bad products even service is worst.
I purchase maharaja whiteline water heater 15l. It got damaged within 6-7 months. And their customer service is very very bad. I followed for three months calling 2-3 times a week but no resolution. Every time they people say will resolve the issue and get arrange area manager call. Don't know where to report the issue. It is a very pathetic experience. Never ever buy or suggest for anyone for any maharaja product.

Dont purchase maharaja whiteline geyser.. They are the worst one.. Theur tank got leaked within one year.. And element got fused within 6 months..
And customer service is the worst..
Despite of many calls they have paid only one visit.. And then another part got damaged..
Till now it has not been resolved
Regretting purchasing this brand geyser

Mera complaint no. Ind[protected] hai. Jo 45 din se pending hai. Motor kholkar technician le gaya par lagane nahi aaya 1 maah ho chuka, mp service head [protected] par kai baar call kiya par jhoothi wada kar dete hain. 10 din pehle india ke service head se [protected] par bhi baat ki unhone 4-5 din ke liye kaha par wo bhi bhool gaye. Cooler mene 19.4.18 ko kahareede tha. Bahut bekar service hai.

Been calling and trying to get service for heater under warranty. The person came once and made it worse, the whole electricity is tripping now. I have been trying to get this fixed since january. Your company is extremely unprofessional. Mr. Pandian in chennai keeps saying he will fix it, but he never does. I will wait this week for it to be fixed, after that i will write a negative review on snapdeal and ask for refund. If that doesn't happen, i have no problem taking legal action. The service person is closing the complaint without the consent of the consumer - che[protected], che[protected], che[protected]

Dear sir,
I have purchased maharaja whiteline nano mixer grinder mx123 on 24/08/2016, from the date of purchase i have complained approx 4 times in a year, for the same problem (Jar problem). All the time technician came and make a temporary solution,
All the time i requested to change the jar. But they were not listening to me. And now i m facing same problem and also one problem added that my mixer grinder motor become very noisy and vibrating more. It looks very risky to operate, when i was purchased mixer grinder the dealer (Gupta radios - railway bazaar haldwani distt - nainital) gave me 2 year warranty. But today when i am complaining costumer care employees they teaching me that you have 2 year motor warranty and 1 year other parts warranty. When i talk to maharaja whiteline technician he said to me, if any part needs to change then they will charge me. Now my question is this, that at the warranty period they never change the part. But now they make us fool. Now i am very tired to complaint again and again.
Sir i requested to you to help me. And i requested to maharaja whiteline to change my product.
Thanks & warm regards
Imran hussain
[protected]

Sir,
I am using maharaja whiteline 15 liters classico super water heater.
Invoice no.: scde7a/16-17/17798,
Item code: gn1055097,
Order no.: [protected],
Sub order no.: [protected],
Many time i have complaint regarding this product. Most of the time it is not working. Now it is not working since 24.11.2017. I also tried to call on customer care, but not picked due to busy.
So kindly check it and rectify this. If possible, kindly replace it with new one because most of the time it was faulty.

I have purchased the above item from metro cash and carry, kolkata in last dec 2016.

The same has been serviced for almost 5 times, every time the mechanic comes and do, and go back without rectifying the problem, he found that storage is leaking and made request for change the same, but until now this has not been done, i ma keep on calling and making complaint every time.

No response from the service agent appointed eruopa, from kolkata.

I would like to replace my entire system,

Now that winter is started. Feeling very bad.

Regards
Rsbalaji

We have purchased from more not food processor stop working we need urgent help please contact me on umesh - [protected]
More mega store also unable to help us to solve this processor problem. And your helpline no saying that please call between 9 to 6 pm. Now time is 11 am only. We are unable to find any service station to repair majaraja food processor. Please help urgent

I have purched a water heater last year. but water heater not working this time. and i have lost bill of water heater. i have contacted to shop there purched water heater and requested to solve this problem but hi did not help me and no provide duplicate bill. plz help me.

Mukesh Kumar Meena
Stat. Inspector Planing Dept.
BSO OFFICE NADBAI

Mob. No. [protected]
Nadbai Bharatpur Raj.

I purchased maharaja 15 ltr classic geyser from snapdeal on 30.10.1015 and it had an warranty period of 2years. Under warranty period it was serviced three times for various reasons. Complaint numbers were jha[protected], jha[protected] and jha[protected]. I asked for replacement of product but they did not take any action. Now again the geyser is out of order and warranty period is just over. Very very disappointing service quality from brand maharaja whiteline.

This is to inform that we have purchased a maharaja whiteline neo mix - 147 500 w mixie grinder invoice no od[protected] on 15/04/2016 it was working fine but now the mixie bottom motor is completely burnt and we are
Not able to use it so please send the service engineer on a urgent basis so that it can be rectified as soon as posible but i cannot brief not longer than this

Water geyser water leakage problem since last 7 month but not resolved water geyser is under warranty i have been many time calling to service executive mr. Sanjay singh mo no [protected] and he send to many time machanic to resolve my complain but company repair service is too lazy i had tired to call to mr. Sanjay singh ji for resolve this problem

I had purchased an iron from amazon and after using it for a week it broke down and stopped working. After complaining to the maharaja whiteline first they refused to give service at home then after lots of complaints they had sent their technician at home. After he serviced, again after 1 month the product stopped working. It has happened for the second time.
Highly disappointed with maharaja whiteline.

Date of purchase : 27 june 2017
Order # :[protected]
Product: maharaja whiteline easio 1000-watt dry iron (White and red)
Wish to get a replaced product and a compensation

I have bought maharaja atlanto cooler previous year 2016 in september and have more than 20 complaint in one year... Its is worst experience with maharaj and i suggest never buy maharaja (Cooler) product is dam worst cooler, worst than local cooler. Plastic fan is broken automatically and they charged rs 600 for changing the fan although it is in warranty period. Leg broken in one month. Worst plastic body. Capacitor melt, flip flap always burnt.. Pathetic experience.

Dear sir,

I have purchased maharaja whiteline dry iron from amazon in the month of january 2017 from amazon for my super senior parents. Because of your company’s reputation, i was sure that it will work perfectly without giving any trouble. But since its purchase, it is not working properly. My old age parents are very annoyed from the product as well as from me because i recommended maharaja over other brands. They are so depressed that they kept aside the product without use for many months. Last month, i registered complaint and one person came and made it corrected. It worked for 2 days and on 3rd day it again started giving trouble.

My humble request to you is to please refund the money back as i am unable to show my face to my old age parents who are ill and are undergoing medical treatments from various hospitals in delhi.

Thanking you,
Mrs. Baljit gulati (Mother)
M-[protected]