[Resolved] Maharashtra Natural Gas [Mngl] — about mngl billing

vineetnayak

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411057
Website:	www.mngl.in

I am getting prorated bill through sms only on mobile since inception. It is almost 6-8 months gone when i got connection. However i have complained it several times on customer care numbers and drafted mails
In this regard but till now no action is taken.

I never got proper bill, and no one come for meter reading. Still i paid amount as they sent through sms being a honest customer. More over not receiving any receipt of payments made by me.

There is not details on website for grievance addressable.

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Nov 10, 2017

Complaint marked as Resolved

Maharashtra Natural Gas [MNGL] customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2017

Maharashtra Natural Gas [MNGL] Customer Care's response Dear Mr. Nayak,

With reference to your concern regarding your concern mentioned above.

We request you to provide us with your BP number and contact number to assist you further.

Should you need further assistance please feel free to call our Customer Care Service helpline number 020–65107600 or email us at [protected]@mngl.in

We greatly value your patronage and look forward to an opportunity to serve you better.

Thanks & Regards,
Customer Service Centre
Maharashtra Natural Gas Limited.
Visit us at: www.mngl.in

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Comments

ramarao kulkarni

from Bengaluru, Karnataka

I had applied for Mngl connection in June 2017, The amount got deducted in June 2017. I was told there is s waiting period of 3 months, so I patiently waited till Oct 2017... The connection is still on hold.

Can anyone who is responsible pls revert...

below are my details

Rama Rao Kulkarni
BP NO 50089198

varsha bhavsar

I have received a bill of Rs. 4, 624 for the estimated meter reading of 151 units against the actual usage of 56 units only.

I have sent more than 15 emails (along with the image of meter reading) and lots of follow up calls but still awaiting correction in the bill. All the time this ppl just commitment that in the next wk it will get corrected but till date not yet action-ed . its almost 6 months now.

Very much disappointed with the services.

There are no details on website for grievance addressable.

Bp No. 50176143