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Maharashtra Natural Gas [MNGL] Complaints & Reviews

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Updated: Jun 6, 2024
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Maharashtra Natural Gas [MNGL] reviews & complaints(467)

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V
Vikas Dange
from Pune, Maharashtra
Jun 6, 2024
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Address: Pune

I requested a new Piped gas connection for my flat in Warje, Pune back in July 2023. I received the attached welcome letter over email as soon as I paid the fees. However, nothing after that. I have even submitted a Complaint/SR on MNGL website. No response on the same.
Attaching the photo of welcome email.
The flat is currently rented out and I am outside India. Any help in this matter would be highly appreciated. Thanks in advance!

Regards,
Vikas
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    D
    Deepak Agharkar
    Apr 17, 2024
    Apr 17, 2024
    This thread was updated on Apr 17, 2024
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    Non Receipt of Gas Bills

    Address: E-1001, JAMAICA , SAMRAT TROPICANO , SERENE MEADOWS , GANGAPUR ROAD, NASIK

    Despite several attempts and after writing several emails and also registering Online for my Gas connection FOR BP No.[protected] Meter No.[protected], I ma still not receiving my bills Online .

    Recently, the Gas meter reading person visited us and took the reading and he also assured me that the bills will start soon but still there is no sign of the bill . All that we get to know is the amount due and the due date . On the...
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    Z
    from Pune, Maharashtra
    Feb 24, 2024
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    Product

    MNGL service is real bad . They took money but not installing Connections.
    1000 times I am following up. No response only they take money . Fraud company I is...
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    V
    vkborse
    from Pune, Maharashtra
    Feb 13, 2024
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    Long Delay in New connection

    Hi,
    I have requested for the new connection since October-2023 but no progress happened. Every time I am getting new phone number from customer care but nobody actually cares.

    Requesting you to please provide me the connection as soon as possible.

    Kindly refer the details as below,

    BP No. : 50364831
    Name : Vaibhav Kishor Borase
    Adress : D-105, La Melosa, Chaudhary park,...
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    S
    shivani bhushan
    Feb 2, 2024
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    Long Delay in installation of pipeline gas BP No:50367678.

    Address: E-23,RUNAL DEEPMALA,KONKANE CHOWK,PIMPLESAUDAGAR

    It is more than two months since we receive our welcome letter of aforesaid BP no. One of the executives called about a month ago and did not turn up on the time he had assured to come for the installation of mngl neither did he picked up our multiple calls .
    today also one of the persons called who named himself as Ajit Kumar and told that he is nearby and i asked him to come in 15 minutes and i left asap from office to be home in...
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    R
    Rajendrarokade
    from Pune, Maharashtra
    Feb 2, 2024
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    Bill not generated from the last year

    Address: Pune

    Dear sir/madam,

    I am writing to bring your attention a concerning issue regarding my MNGL gas account. I haven't received any gas bills since I started using the service.
    we are using the gas connection from 5 July 2022.
    I have diligently corresponded via email, initiating follow-ups over the past six months; however, regrettably, the issue remains unresolved.
    My BP number is 50300847, and my registered...
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    P
    PAVAN SATYANARAYAN SARDA
    Dec 31, 2023
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    GAS connection waiting for more than 2 months

    Address: Gagan Unnati Kondhwa

    Hello MNGL team, My BP no is 50361633 and ticket number is 11207546. I have applied for new connecttion request on 9th Oct 23 its been more than 3 months but connection is provided by the MNGL

    Regards
    Pavan Sarda...
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    R
    Rushabh1999
    from Pune, Maharashtra
    Dec 21, 2023
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    Connection not done since last 10 months

    Address: MNGL shivajinagar pune

    BP[protected] Connection not done since last 10 months
    Address: Plot no 14 sunderbaug colony parshwamani near agarsen bhavan dapodi Pune 12

    I have sent a request to customer care on 6 November 2023 regarding my pending connection as meter has been installed two months ago.
    I have been following up with Customer care as well one of the representative who made connection to other flats in the my building to connect...
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    M
    from Mumbai, Maharashtra
    Dec 7, 2023
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    Billing not done

    BP no. 50112235

    Complaint no. 11198375 placed on 2 oct and complaint no. 11213412 placed on 22 nov yet not resolved

    Pls contact [protected]....
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    A
    amar@1987
    from Nashik, Maharashtra
    Dec 1, 2023
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    Without connection Generated bill.

    My BP number is 25010153. since 6 month i am requesting for connection to MNGL Nashik team. instead they generated bill against my BP number in month of OCt 2023 without connection in my house.
    Continue i am follow-up and all details mailed them but still not received any response. I am very disappointing they way of work MNGL Nashik.
    I am writing here to you please look this matter on your level and resolve this issue because...
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    S
    Sachin Dangat 111
    Nov 6, 2023
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    Connection not done by MNGL

    BP 50360242
    They took money but connection has not been done . I have contacted them multiple time but no response...
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    S
    Sachin Dangat 111
    Nov 6, 2023
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    Connection not done

    Hi
    They take money but connection has not been done .
    No response from customer care .I have contacted through mail and email but no response
    BP No 50360242...
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    G
    Geetanjali1409
    Oct 9, 2023
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    Connection delayed from 4 months

    Address: A8 Ganesh Park Society opp Govind Garden hotel Pimple Saudagar Pune

    Hi, have made multiple calls, have only got false commitment. I have made payment for connection in June (BP No. 50351918. There is already gas pipeline connection in society. Only flat where I am staying now does not have connection. Kindly send your technician who can come and do connection and fit meter in our house....
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    D
    date2017
    from Aurangabad, Maharashtra
    Oct 4, 2023
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    Non installation of connection

    My bp no is50349307 .I have done payment for the gas connection at my residence since May 2023, .I have mailed several times regarding the installation of the connection for which every time I am assured that i will get the connection soon so far 4-5months have passed but i have not got the installation done.please do the needful asap...
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    A
    arvindrn
    Oct 3, 2023
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    Significant delays in disconnecting line

    I have been pursuing disconnection gas line for many years with MGNL. (MNGL B.P. No.[protected] The disconnection form along with cancelled cheques have been sent multiple times via email. Moreover, the house has been sold and no longer in my possession, which also had been communicated to MGNL multiple times.

    The customer services department has been of no use and do not seem to have the ability to resolve issues. They are...
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    D
    from Pune, Maharashtra
    Sep 25, 2023
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    Paid Security Deposit on 7th Apr 2018 of Rs.5,500/-

    Address: [email protected]

    As per telephonic conversation with your customer care executive, I, Deepali Phansalkar having BP No.50054972 sharing a scan of my bank account statement with you, highlighted in fluorescent colour, which clearly shows payment to MNGL as a security deposit from my Bank of India saving account no.-[protected] of Kothrud Gurjrath Colony Branch.

    Hope this suffices your query about my security deposit amount with you towards...
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    K
    kswapnilm
    from Pune, Maharashtra
    Sep 16, 2023
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    Installation awaited for more than 100 days of application

    Address: MNGL, Shivaji Nagar, Pune

    Hi, I had applied for MNGL connection through online portal on 6th June 2023 and received acknowledgement over mail. My application BP no. 50351545 has been now waiting for more than 100 days and no updates are provided to me. Their customer care executives are unable to help except raising an internal ticket.

    Please could you help me get my gas connection installed at the earliest.

    Thanks,

    Swapnil...
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    D
    Dr. Ankita Gupta
    Aug 30, 2023
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    I'm complaining about uninstallation of MNGL gas connection

    Subject: Urgent Action Required: Gas Connection Installation (B.P. No[protected]

    I am writing to express my deep disappointment and frustration regarding the installation of my gas connection under Booking Payment (B.P.) No 50351735. Despite making the required payment on June 9, 2023, and receiving assurances from MNGL's customer support about initiating the process, I am disheartened to note that no progress has been made...
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    P
    pritigedam
    from Pune, Maharashtra
    Aug 20, 2023
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    Name change request online on mngl and their customer care

    Address: B3-104, Eev's garden society, Keshav nagar, mundhwa,pune 411036-MAHARASHTRA
    Website: www.mngl.in

    I have raised a name chnage request on mngl online portal, followed all the steps along with valid proof and paid 250/- as well.My ticket number /application id -NT[protected].

    As the name was not changed hence callled the mngl customer care but they were very rude and ill- mannered and even was not able to read the name correctly.

    I was shocked to see what kind of staff is Sitting in mngl and what the higher...
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    M
    Manpr333t
    from Pune, Maharashtra
    Aug 19, 2023
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    Harm and destruction of property due to negligence

    Hi,

    The company did not install the gas properly due to which my stove got burst and harmed my cook and home....
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