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Maharashtra Natural Gas [MNGL] Complaints & Reviews

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Updated: Mar 26, 2026
Complaints 475
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64
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Maharashtra Natural Gas [MNGL] reviews & complaints(475)

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P
ppk3210
Mar 26, 2026
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Unable to Access MNGL Account

I have sent multiple emails regarding the issue with my BP number[protected] for last 3 months, but unfortunately, I have not received any response so far.

As per the MNGL app, it shows that no user is found for my assigned BP number. Due to this issue, I am unable to upload meter readings or make bill payments. I have also tried reaching out via the customer care number, but without success.

This is causing...
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A
ArunWalimbe
Mar 20, 2026
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Piped Gas not yet started

Address: Ramtanay Apartment, 2nd floor, Shantisheela Society, Law College Rd, PUNE

Dear Sir,
I am staying at Ramtanay Apartments building in the Shantisheela Housing Society lane, Law College Road, Pune. Most of the buildings in the Shantisheela Socety have received MNGL PNG, except for our building and adjoining 5-6 buildings. Your rngineer was here about a week ago to review the situation and promised us that he will intiate the work for our PNG supply. But we do not see any progress. Nowadays there are newspaper...
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samayra_kp
Mar 16, 2026
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Payment not getting reflected

I today paid gas bill with certain amount in the morning. But even after payment, the website and the app of mngl still shows the same outstanding amount. It is not getting updated there.

BP No:50011204
Transaction Ref No: OD[protected]
Bill No: [protected]

Customer care is not picking up the call, the corporation office for mngl is not picking up the call, emails are not getting addressed.
Kindly...
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P
prasadbhamare
from pune, Maharashtra
Aug 5, 2025
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New meter reading

Address: Flat no 302, Guruprasad Appt, Left Bhusari Colony Kothrud Pune.

My BP Number is 50012768 & Address is Flat no 302, Guruprasad Appt, Left Bhusari Colony Kothrud Pune.
Around 1+ month back, your team installed a new meter. since then, Meter is not showing any reading & its stuck at 000000 only. Another problem we observe is, after meter change, the flame of the stove has no enough power in it & so it takes longer time to get a food ready.
Need your quick help to resolve this issue....
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R
RK_Gas
May 26, 2025
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Non Used connected GAS Bill

Address: Sai Vista Society, Rahatni, Shivraj Nagar F 104, Pune-411017

B.P. NO. 50398921, BILL NO.[protected] date 29.04.2025. Connection is not used no any kind of pipes are connected to the main line with our burner. We are using our own cylinder from the date of living there. we just got the connection in emergency along with whole society. but never used. bill is wrong and countable in fraud case. Request to cancel the bill and visit to the meter connection location For further physical verification....
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A
AvP025789
from Pune, Maharashtra
May 14, 2025
May 14, 2025
This thread was updated on May 14, 2025
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Response

Address: 134/22

Dear sir, Can you change registered number as below.

BB No...50427082
Existing mobile number [protected]
New registered number...[protected]
Thanks

Anant Patil...
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A
Abhijit B Patil
from Pune, Maharashtra
Oct 14, 2024
Oct 14, 2024
This thread was updated on Oct 14, 2024
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Request for reconnection

Address: A-710,Legacy Aura,Rahatani,Pune 411017

BP Number 50407326
Hi team,
I requested for reconnection for MNGL, but technicians are not responding.
Called multiple times but no response. No value for customers.
Contact number [protected]
Technician contact no-[protected]--Deepak. He told my issue will resolve in 1 hr but for 4 days issue is not resolved....
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N
nirala99
from Pune Metropolitan Area, Maharashtra
Jul 26, 2024
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Charged extra unit

Address: A-Block, Plot No.27, Narveer Tanajiwadi, P.M.P.M.L. Bus Depot Commercial Bldg., 1st Floor, Shivaji Nagar, Pune-411005, MAHARASHTRA (INDIA)
Website: mngl.in

BP Number : 50344333
Bill No :[protected]
Bill Date : 26.02.2024
Address: H803, PRISTINE GREENS, MOSHI, PUNE 412105

I have purchased my flat on 4-Feb-2022 and get final possession on 13-Apr-2023. I am using MNGL gas from 1-May-2023.

But MNGL added non-usage charge o[censored]nit 10.47 and 0.42 in bill. MNGL generated late bill on 26.02.2024. It is totally MNGL fault in late bill generation. I...
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V
Vikas Dange
from Pune, Maharashtra
Jun 6, 2024
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Address: Pune

I requested a new Piped gas connection for my flat in Warje, Pune back in July 2023. I received the attached welcome letter over email as soon as I paid the fees. However, nothing after that. I have even submitted a Complaint/SR on MNGL website. No response on the same.
Attaching the photo of welcome email.
The flat is currently rented out and I am outside India. Any help in this matter would be highly appreciated. Thanks in advance!

Regards,
Vikas
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    D
    Deepak Agharkar
    Apr 17, 2024
    Apr 17, 2024
    This thread was updated on Apr 17, 2024
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    Non Receipt of Gas Bills

    Address: E-1001, JAMAICA , SAMRAT TROPICANO , SERENE MEADOWS , GANGAPUR ROAD, NASIK

    Despite several attempts and after writing several emails and also registering Online for my Gas connection FOR BP No.[protected] Meter No.[protected], I ma still not receiving my bills Online .

    Recently, the Gas meter reading person visited us and took the reading and he also assured me that the bills will start soon but still there is no sign of the bill . All that we get to know is the amount due and the due date . On the...
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    Z
    [email protected]
    from Pune, Maharashtra
    Feb 24, 2024
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    MNGL service is real bad . They took money but not installing Connections.
    1000 times I am following up. No response only they take money . Fraud company I is
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      V
      vkborse
      from Pune, Maharashtra
      Feb 13, 2024
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      Hi,
      I have requested for the new connection since October-2023 but no progress happened. Every time I am getting new phone number from customer care but nobody actually cares.

      Requesting you to please provide me the connection as soon as possible.

      Kindly refer the details as below,

      BP No. : 50364831
      Name : Vaibhav Kishor Borase
      Adress : D-105, La Melosa, Chaudhary park, Wakad-411057
      Fees paid on : 1st Nov 2023
      Mobile no : [protected]
      Email ID : [protected]@gmail.com

      Regards,
      Vaibhav Borase
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        S
        shivani bhushan
        Feb 2, 2024
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        Address: E-23,RUNAL DEEPMALA,KONKANE CHOWK,PIMPLESAUDAGAR

        It is more than two months since we receive our welcome letter of aforesaid BP no. One of the executives called about a month ago and did not turn up on the time he had assured to come for the installation of mngl neither did he picked up our multiple calls .
        today also one of the persons called who named himself as Ajit Kumar and told that he is nearby and i asked him to come in 15 minutes and i left asap from office to be home in 15 minutes and immediately called him but that gentleman did not bother to answer my endless calls . when i called from another no he said that he has reached at other location . when i asked then why he asked me to be home, he kept the call on long hold and did not answer . It is such a disgusting service that i have been experiencing for the last more than two months now .

        Can i expect any resolution to this as we are fed of the scenario.
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          R
          Rajendrarokade
          from Pune, Maharashtra
          Feb 2, 2024
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          Address: Pune

          Dear sir/madam,

          I am writing to bring your attention a concerning issue regarding my MNGL gas account. I haven't received any gas bills since I started using the service.
          we are using the gas connection from 5 July 2022.
          I have diligently corresponded via email, initiating follow-ups over the past six months; however, regrettably, the issue remains unresolved.
          My BP number is 50300847, and my registered address is C1-1101, Paranjpe Abhiruchi Parisar, Dhayari, Pune 411041.

          I have attached latest meter reading photo.

          I kindly request your assistance in resolving this matter as soon as possible.

          Sincerely,
          Rajendra Vishwanath Rokade
          Mob No. : [protected]
          Email ID : [protected]@gmail.com
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            P
            PAVAN SATYANARAYAN SARDA
            Dec 31, 2023
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            Address: Gagan Unnati Kondhwa

            Hello MNGL team, My BP no is 50361633 and ticket number is 11207546. I have applied for new connecttion request on 9th Oct 23 its been more than 3 months but connection is provided by the MNGL

            Regards
            Pavan Sarda
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              R
              Rushabh1999
              from Pune, Maharashtra
              Dec 21, 2023
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              Address: MNGL shivajinagar pune

              BP[protected] Connection not done since last 10 months
              Address: Plot no 14 sunderbaug colony parshwamani near agarsen bhavan dapodi Pune 12

              I have sent a request to customer care on 6 November 2023 regarding my pending connection as meter has been installed two months ago.
              I have been following up with Customer care as well one of the representative who made connection to other flats in the my building to connect my Gas to MNGL pipe.
              No one is responding on my request and its been pending since last ten month.
              Let me know if you cannot provide the service so

              This is the 10th month. We have already paid the full amount for this connection and still its not is function.

              Can this be checked on high priority?
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                M
                [email protected]
                from Mumbai, Maharashtra
                Dec 7, 2023
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                BP no. 50112235

                Complaint no. 11198375 placed on 2 oct and complaint no. 11213412 placed on 22 nov yet not resolved

                Pls contact [protected].
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                  A
                  amar@1987
                  from Nashik, Maharashtra
                  Dec 1, 2023
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                  My BP number is 25010153. since 6 month i am requesting for connection to MNGL Nashik team. instead they generated bill against my BP number in month of OCt 2023 without connection in my house.
                  Continue i am follow-up and all details mailed them but still not received any response. I am very disappointing they way of work MNGL Nashik.
                  I am writing here to you please look this matter on your level and resolve this issue because MNGL Nashik is not responding on it.
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                    S
                    Sachin Dangat 111
                    Nov 6, 2023
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                    BP 50360242
                    They took money but connection has not been done . I have contacted them multiple time but no response
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                      Sachin Dangat 111
                      Nov 6, 2023
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                      Hi
                      They take money but connection has not been done .
                      No response from customer care .I have contacted through mail and email but no response
                      BP No 50360242
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