Maharashtra Natural Gas [MNGL] Complaints & Reviews

Despite several attempts and after writing several emails and also registering Online for my Gas connection FOR BP No.[protected] Meter No.[protected], I ma still not receiving my bills Online .

Recently, the Gas meter reading person visited us and took the reading and he also assured me that the bills will start soon but still there is no sign of the bill . All that we get to know is the amount due and the due date . On the...

MNGL service is real bad . They took money but not installing Connections.
1000 times I am following up. No response only they take money . Fraud company I is...

Hi,
I have requested for the new connection since October-2023 but no progress happened. Every time I am getting new phone number from customer care but nobody actually cares.

Requesting you to please provide me the connection as soon as possible.

Kindly refer the details as below,

BP No. : 50364831
Name : Vaibhav Kishor Borase
Adress : D-105, La Melosa, Chaudhary park,...

It is more than two months since we receive our welcome letter of aforesaid BP no. One of the executives called about a month ago and did not turn up on the time he had assured to come for the installation of mngl neither did he picked up our multiple calls .
today also one of the persons called who named himself as Ajit Kumar and told that he is nearby and i asked him to come in 15 minutes and i left asap from office to be home in...

Dear sir/madam,

I am writing to bring your attention a concerning issue regarding my MNGL gas account. I haven't received any gas bills since I started using the service.
we are using the gas connection from 5 July 2022.
I have diligently corresponded via email, initiating follow-ups over the past six months; however, regrettably, the issue remains unresolved.
My BP number is 50300847, and my registered...

Hello MNGL team, My BP no is 50361633 and ticket number is 11207546. I have applied for new connecttion request on 9th Oct 23 its been more than 3 months but connection is provided by the MNGL

Regards
Pavan Sarda...

BP[protected] Connection not done since last 10 months
Address: Plot no 14 sunderbaug colony parshwamani near agarsen bhavan dapodi Pune 12

I have sent a request to customer care on 6 November 2023 regarding my pending connection as meter has been installed two months ago.
I have been following up with Customer care as well one of the representative who made connection to other flats in the my building to connect...

BP no. 50112235

Complaint no. 11198375 placed on 2 oct and complaint no. 11213412 placed on 22 nov yet not resolved

Pls contact [protected]....

My BP number is 25010153. since 6 month i am requesting for connection to MNGL Nashik team. instead they generated bill against my BP number in month of OCt 2023 without connection in my house.
Continue i am follow-up and all details mailed them but still not received any response. I am very disappointing they way of work MNGL Nashik.
I am writing here to you please look this matter on your level and resolve this issue because...

BP 50360242
They took money but connection has not been done . I have contacted them multiple time but no response...

Hi
They take money but connection has not been done .
No response from customer care .I have contacted through mail and email but no response
BP No 50360242...

Hi, have made multiple calls, have only got false commitment. I have made payment for connection in June (BP No. 50351918. There is already gas pipeline connection in society. Only flat where I am staying now does not have connection. Kindly send your technician who can come and do connection and fit meter in our house....

My bp no is50349307 .I have done payment for the gas connection at my residence since May 2023, .I have mailed several times regarding the installation of the connection for which every time I am assured that i will get the connection soon so far 4-5months have passed but i have not got the installation done.please do the needful asap...

I have been pursuing disconnection gas line for many years with MGNL. (MNGL B.P. No.[protected] The disconnection form along with cancelled cheques have been sent multiple times via email. Moreover, the house has been sold and no longer in my possession, which also had been communicated to MGNL multiple times.

The customer services department has been of no use and do not seem to have the ability to resolve issues. They are...

As per telephonic conversation with your customer care executive, I, Deepali Phansalkar having BP No.50054972 sharing a scan of my bank account statement with you, highlighted in fluorescent colour, which clearly shows payment to MNGL as a security deposit from my Bank of India saving account no.-[protected] of Kothrud Gurjrath Colony Branch.

Hope this suffices your query about my security deposit amount with you towards...

Hi, I had applied for MNGL connection through online portal on 6th June 2023 and received acknowledgement over mail. My application BP no. 50351545 has been now waiting for more than 100 days and no updates are provided to me. Their customer care executives are unable to help except raising an internal ticket.

Please could you help me get my gas connection installed at the earliest.

Thanks,

Swapnil...

Subject: Urgent Action Required: Gas Connection Installation (B.P. No[protected]

I am writing to express my deep disappointment and frustration regarding the installation of my gas connection under Booking Payment (B.P.) No 50351735. Despite making the required payment on June 9, 2023, and receiving assurances from MNGL's customer support about initiating the process, I am disheartened to note that no progress has been made...

I have raised a name chnage request on mngl online portal, followed all the steps along with valid proof and paid 250/- as well.My ticket number /application id -NT[protected].

As the name was not changed hence callled the mngl customer care but they were very rude and ill- mannered and even was not able to read the name correctly.

I was shocked to see what kind of staff is Sitting in mngl and what the higher...

Hi,

The company did not install the gas properly due to which my stove got burst and harmed my cook and home....

I had taken connection in January 23. BP NO. 50338788 but connection not done yet....