[Resolved] Maharashtra Natural Gas [Mngl] — gas connection and rs 500 installation charges taken.

Sakurikar

from Arambol, Goa

Address:

Pune, Maharashtra

Flat no k102, sun universe, narhe. Installation in process here. Installation people installed machinery in jan 2018. Did not install properly. Unnecessary holes drilled in wall, pipes not attached to wall, did not rectify till date.
Your supervisor tushar sledge took cheq of rs 500 on 27.02.18 and told that i would get bp no within 15 days, which is still awaited.
Mr tushar not responding. Also tried your customer care n[protected]. Only one record is played 'our representatives will be at your service', but no response. Respond immediately.

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May 15, 2018

Complaint marked as Resolved

Maharashtra Natural Gas [MNGL] customer support has been notified about the posted complaint.

Apr 12, 2018

Updated by Sakurikar Email received. Respond immediately

Apr 12, 2018

Updated by Sakurikar Send bp no immediately.

Verified Support

Apr 13, 2018

Maharashtra Natural Gas [MNGL] Customer Care's response Dear Customer,

With reference to your concern mentioned above.

We regret the inconvenience caused and request you to provide us with your contact number and bank statement reflecting the debit of Rs.500.

Should you need further assistance please feel free to call our Customer Care Service helpline number 020–65107600 or email us at [protected]@mngl.in

We greatly value your patronage and look forward to an opportunity to serve you better.

Thanks & Regards,
Customer Service Center
Maharashtra Natural Gas Limited.
Visit us at: www.mngl.in

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Comments

Sakurikar

from Arambol, Goa

I won't provide bank statement. Your supervisor Tushar told that my details are forwarded by your marketing department very late, 4-5 days back. You search for it and let me know.