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Maharashtra Natural Gas [Mngl] — Generation of BP no.

It has been more then 15 days for 5 mins jobs to generate the BP no. I am not sure if there is any process internally which takes so much of time.

Moreover MNGL has started online application form, but the fundamentals of merging the offline connection they had (old connection details) with new online form does not match and I have been wasting money in creation different application for same request.

Call center has no authority to solve any problem. Not sure how much problem they must have resolve till date, but moreover they do not have any understanding on the MNGL business. Its really waste of time.

Another good example of Government controlled company if MNGL is, since they are not professional in their work.
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    Maharashtra Natural Gas [MNGL]
    Customer Care Service
    Customer satisfaction rating
    19%
    Complaints
    308
    Pending
    0
    Resolved
    57
    Maharashtra Natural Gas [MNGL] Phone
    +91 20 2561 1000
    Maharashtra Natural Gas [MNGL] Address
    A-Block, Plot No.27, Narveer Tanajiwadi, P.M.P.M.L. Bus Depot Commercial Bldg., 1st Floor, Shivaji Nagar, Pune, Maharashtra, India - 411005
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