Maharashtra Natural Gas [Mngl] — have bp no and meter but it is not installed

Address:

Pune, Maharashtra, 411057

I have MGNL connection with BP No: 50038792 and uninstalled meter (zero reading). I am following up for the installation of MGNL meter in my flat from the month of January 2018, but I am not getting any response from the MGNL side.

First I visited the MGNL office in Chinchwadgao where my request was noted down in a register and they told me that it may take 2 to 3 months for this. I waited for 4 months but did not receive any response.

Next, I contacted the customer care and raised a request (Request No:[protected], but again I am not getting any response. Every time I call customer care they informed me that they have escalated my request with high priority, but I am yet to hear back.

Can someone in your office help me with the installation of the meter and starting the connection in my flat.