Maharashtra Natural Gas [Mngl] — Improper behaviour of MNGL worker installing the Meter

Address:

C 603 Eternal Exotica Undri 411060

It is very sad how the MNGL Meter installation team behaves and respond to people. I asked them to come after few days because I was not at my home and most importantly I have visited MNGL office multiple times requesting them to send team either before 1st May or after 13th May. But team arrived at 3rd May. I asked team to give me connection after 13th, they took no gaurantee of it. I decided to send one of my friend at my flat and ask them to do the work. So while having the communication they were again quarrelling a lot and insisted that they will come later. They even said I crossed the line and they will return the money. This is very very shameful that I am the customer who wants the connection installation in proper manner and in return I am getting such arrogant comments and demand to treat them respectfully in return of my insult. A proper word suitable for this is LAZY and ignorant. They told me they will reach in 15 mins they took 30 mins. Now they drilled and earlier gaurantee me that it won't be large whole but instead it made very large hole and gap in my wall. Kindly note this is not first work happening in my house requiring drills of such kind. Now they are saying my flat is not properly build. This is the way they work simply displaying there incompetency and putting blame on this is not good and that is not good. Let me know whether I need to put all images and complete incidence in the newspaper. If you want I can put this in Times of India or Lokmat or some other news paper of your choice.