[Resolved] Maharashtra Natural Gas [Mngl] — issue in the bill bp no. 50077563 bill no. [protected]

Atul markan

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411028

Hi team,

With the reference of bp no. 50077563 & bill no. [protected] bill which i received from 01-sep 2017 to[protected], the bill charges are so high. I am not able to understand, meter reading was done only once in the month of oct (In beginning) till installation. How suddenly rise in the bill. Before that i paid rs 135 (July 2017-aug 2017) & rs 88 (May 2017 to june 2017) but sep-oct 2017 my bill made 3305 rs. How it can possible. Please check your meter reading again, i am surprise, person did not visit and you made the reading for the month of whole oct 2017. Please correct asap, so that i will pay the bill on timely.

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Dec 15, 2017

Complaint marked as Resolved

I really appreciated that MNGL called me and follow-up with me to provide the resolution. I was thinking that I need to follow-up a lot with you guys but you change my perception and rectified the issue. Thanks a lot

Maharashtra Natural Gas [MNGL] customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2017

Maharashtra Natural Gas [MNGL] Customer Care's response Dear Mr. Sathe,

This has reference to your concern regarding your concern mentioned above and our telecon regarding bill clarification.

We regret the inconvenience caused and wish to confirm that the concern raised by you has been discussed & attended.

Should you need further assistance please feel free to call our Customer Care Service helpline number 020–65107600 or email us at [protected]@mngl.in

We greatly value your patronage and look forward to an opportunity to serve you better.

Thanks & Regards,
Customer Service Centre
Maharashtra Natural Gas Limited.
Visit us at: www.mngl.in