Maharashtra Natural Gas [Mngl] — New connection required

I have applied for a new gas connection on 25th February 2020 and my BP No: 50151542. They were suppose to given the connection before 3 months of getting BP number. Three months waiting period is also over but Noone has come home to fix the connection.

Since then I have visited the office, called and mailed them infinite times but there is no one to listen to us or entertain us neither in office, phone or email.

Gas is such a basic necessity in every household. I have 4 senior citizens in my house and in this covid situation it is very difficult to arrange for cylendar every month as I don't have any cylendar connection too.

They are very irresponsible people in shivaji nagar, Pune office. Don't know what is the the problem to do work.. if they don't want to work then close the office and stop looting people with new connection fees, there time and torturing them for so long..

I request you to take some action to either give us connection or refund the money they have charged.

Looking forward for positive response