[Resolved] Maharashtra Natural Gas [Mngl] — No connection & no communication 6 months after payment

Vaijayanti Kamthe

from Mumbai, Maharashtra

Address:	411028
Website:	www.mngl.in

Hi,

I have applied for mngl connect 6 months back and payment was done in dec 2016.
So far i have not received any communication from mngl on the request status.
I have called customer care many times and only response i have received so far is the request has been escalated.

For your reference bp no – 50075881

Hope this will be addressed with a right priority.
If this is not addressed in next 15 days, i wish to cancel this request. And i hope i will not have further hassles in getting my money back without any deductions.
I am very disappointed with this kind of service from mngl.

This email was sent to [protected]@mngl.in on 10th june 2017, but no response was received till 21st june 2017.
I hope appropriate action will be taken.

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Jul 24, 2017

Complaint marked as Resolved

Maharashtra Natural Gas [MNGL] customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Maharashtra Natural Gas [MNGL] Customer Care's response Your complaint is sent to concern Engineer & will we attended shortly

Aug 18, 2017

Updated by Vaijayanti Kamthe Noone from MNGL has contacted me so far, after raising it here for more than 2 months.
I also sent an email to customer care initiate refund of my money. No response on that email either.
I hope MNGL takes some action.

Aug 18, 2017

Updated by Vaijayanti Kamthe The complaint is not resolved, and it is already marked as resolved.

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Comments

Mngl

from Pune, Maharashtra

Dear Madam,

Your query is forwarded to concern person & connection will be done shortly on priority.

Regards,
Pravin
Manager- CRM
MNGL
pravin.[protected]@mngl.in