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Maharashtra Natural Gas [MNGL]

[Resolved]  Maharashtra Natural Gas [Mngl] — no gas connection even after 3 months (bp number:[protected]

Address:Pune, Maharashtra, 411041
Website:mngl.in/index.html

I stay in Nanded City, Sinhagad Road Pune where MNGL has laid out Pipeline network. I have applied for gas connection on 22 Feb 2018. My cheque of Rs 6000 got deducted on 5 March 2018. Still no one turn up to do Gas connection. I have called to MNGL customer care 5 times so far and dropped email twice. All they (customer care representative) say is "I will escalate the issue to concerned department and connection would be established within 1 week". I fail to understand why it's taking so much time to do installation. It would be appreciated if connection is established ASAP.
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Jun 15, 2018
Complaint marked as Resolved 
MNGL engineers came and done the installation on 9 June. Thanks a lot!
Maharashtra Natural Gas [MNGL] customer support has been notified about the posted complaint.
Verified Support
May 26, 2018
Maharashtra Natural Gas [MNGL] Customer Care's response Dear Mr. Rananaware,

With reference to your concern mentioned above regarding PNG connection.

We wish to inform you that your concern has been forwarded to respective team and you shall receive a call regarding the same shortly.

For further clarification or feedback, please feel free to call on our toll free helpdesk[protected] or email us on [protected]@mngl.in

Assuring you of our best services at all times.

Best Regards,
Customer Services – Maharashtra Natural Gas Limited.
Verified Support
Jun 15, 2018
Maharashtra Natural Gas [MNGL] Customer Care's response Dear Mr. Rananaware,

With reference to your concern mentioned above regarding PNG connection and our telecon.

We wish to affirm that PNG connection has been activated.

For further clarification or feedback, please feel free to call on our toll free helpdesk[protected] or email us on [protected]@mngl.in

Assuring you of our best services at all times.

Best Regards,
Customer Services – Maharashtra Natural Gas Limited.
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BP No : 50246108 is generated but still gas pipeline is not installed in Nanded City, Pancham
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    A-Block, Plot No.27, Narveer Tanajiwadi, P.M.P.M.L. Bus Depot Commercial Bldg., 1st Floor, Shivaji Nagar, Pune, Maharashtra, India - 411005
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