[Resolved]  Maharashtra Natural Gas [Mngl] — PNG over billing

Address:411041
Website:www.mngl.in

Subject : Non usage of PNG
Ref : You bill no [protected] dt 07.04.16

Dear Sir,

I have received a bill amounting to Rs 885/- for the gas consumed by me. I wish to state that since taking possession of the flat, I have never stayed there for personal reasons and used any Gas. This is also the reason the flat as found locked on both the occasions when your person visited for taking readings. There is no Consumption of gas till now. However I have been charged for 38, 5 units.

I therefore request you to charge me at the minimum charge of Rs 25/- per month for next at least 1 year as I am unlikely to stay in above premises.

Request you to do the needful at the earliest and send me corrected bill which I will promptly pay.

Thnaking You,

Bhagyashree Sathe
Mobile - [protected]

Flat No 605, Asawari bldg. I, Nanded City
BO No 50033244
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Jul 25, 2017
Complaint marked as Resolved 
Maharashtra Natural Gas [MNGL] customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
Maharashtra Natural Gas [MNGL] Customer Care's response
Complaint Resolved
Complaint comments 

Comments

Assessed bill was raised to the customers account as the door was locked, and no communication received from the customer regarding the same. Bill has been rectified as per the actual reading.
Complaint Closed.
MNGL technician changed gas burner nozzle at the time of installation and person demand 550 rs but do not give any receipt for the same .If it is official then why do not you give me receipt of charges. please look into this and provide me receipt of gas burner nozzle with charges details.

Installation Date:11/08/2016
Cust Id/BP num:50050215
Now only non-usage charges are applicable.

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