Maharashtra Natural Gas [Mngl] — regarding activation of gas pipeline - bp #[protected]mngl)

Address:411021

I would like to activate my gas pipeline connection. The payment is done, meter is fitted and the line was never used earlier.

I would now like to activate the gas pipeline. My meter reading is 0000.

I have contacted 15 times till now to the customer care and still no one has come home to activate the line. I would like to know by when this gas pipeline activation process will be done?

It's been a month now since i am contacting customer care of mngl via email and phone and no one turned yet.

Mngl is taking our money and making fun of customers. They say that team will contact me as early as possible.

It is just 15 minutes of work and i have already waited for a month.

Please let me know the process to escalate the matter to concerned department or person.
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    Maharashtra Natural Gas [MNGL] Phone
    +91 20 2561 1000
    Maharashtra Natural Gas [MNGL] Address
    A-Block, Plot No.27, Narveer Tanajiwadi, P.M.P.M.L. Bus Depot Commercial Bldg., 1st Floor, Shivaji Nagar, Pune, Maharashtra, India - 411005
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