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[Resolved]  Maharashtra Natural Gas [Mngl] — unable to pay mngl bill says record not found

I am trying to pay bill online from mngl website http://billing.mngl.in/Payment.aspx but it giving error "record not found" after entering bp number. I am entering bp number mentioned on my bill "50044*".
Bill number is [protected].

Please provide solution as soon as possible so that i can pay bill to avoid late fee. Also please revert back if any details required.
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May 14, 2018
Complaint marked as Resolved 
Mar 10, 2018

Complaint Status

Maharashtra Natural Gas [MNGL] customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2018
Maharashtra Natural Gas [MNGL] Customer Care's response
Dear Ms. Nandini,

We regret the delay in reply and inconvenience caused to you.

We wish to inform you that the online bill payment portal is working fine.

Should you need further assistance please feel free to call our Customer Care Service helpline number 020–65107600 or email us at [protected]@mngl.in

We greatly value your patronage and look forward to an opportunity to serve you better.

Thanks & Regards,
Customer Service Center
Maharashtra Natural Gas Limited.
Visit us at: www.mngl.in
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    Maharashtra Natural Gas [MNGL]
    Customer Care Service
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    Maharashtra Natural Gas [MNGL] Phone
    +91 20 2561 1000
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    A-Block, Plot No.27, Narveer Tanajiwadi, P.M.P.M.L. Bus Depot Commercial Bldg., 1st Floor, Shivaji Nagar, Pune, Maharashtra, India - 411005
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