Maharashtra Natural Gas [Mngl] — Unable to upload meter reading

Address:C803, Unity Park,Kondhwa khurd,Pune-411048

I am unable to upload meter reading from MNGL website. My BP number is 50250730.
All required details were filled correctly however, it is showing error.
I noticed, my current reading just 21 unit and I already paid last bill for 33 unit.
I am out of station and person might have visited home but can't take reading since home is locked.
I have attached error screen and meter reading image.
Please review my request and take action.
I am hoping bill would in either minus or zero since I already paid for 33 unit whereas, current reading is 21unit which is clearly visible in attachment.

Thanks in advance.

Regards,
S Kazi
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