Maharashtra State Electricity Distribution Company Limited — From Last 1.3 year they are giving me average bills

Address:

MSEB Office - photos, Thermax Chowk, Chinchwad Akurdi, Pune

I stay in PCMC and my meter number / Cu number for meter is[protected].From last 1.3 years MSEDCL is giving me average bills every month. I have visited their office 20-25 times and every month I ask them to
remove faulty status of meter which they have put which causes average reading monthly. I have given them 4-5 VR's till date. Every month they say from next month you will get proper readings. But till date there is only false promises. This has resulted me to pay extra dues as monthly I use to get average 203 reading bills and my consumption was of 500 readings. So 300 units bill used to be due. So now I am paying extra due+32000 bill (accumulated total) which company did not detect. I am telling them every month that do not send me average reading but the lady worker in thermax chowk, Msdecl office every month says you'll get it from next month. Also they do not care about customer. They treat them as if they are doing some favours on customers. every month I need to leave from my work to visit their office to tell the lady I have got average bill this month also. I visisted river resendancy office in Moshi PCMC where I asked them to change the meter if they think there is fault in meter but they say there is no fault in meter ask the person who sits in thermax office(their another branch) to remove faulty status