Maharashtra State Road Transport Corporation [Msrtc] — amount debited but tickets are not generated

Address:Mumbai City, Maharashtra

On 03/08/2018 i have made payment to msrtc through online reservation system for tickets booking through canara bank debit card but tickets are not generated.
Transaction amount : rs. 880/- dt. 03.08.2018 14:39:16
Transaction amount rs. 880/- dt/03/08/2018 14:06:48

Kindly check the issue and give me tpsl id

Bank reference id or merchant transaction id

Amount to be credited to my accounts at earliest.
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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
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