Maharashtra State Road Transport Corporation [Msrtc] — Amount debited from account but not received any mail or message

I have booked below mentioned ticket via msrtc online booking platform on 13 December. My account is debited, but not received any mail or message on phone for booking.

Booking details,
Bus - Mumbai Central to Paithan via Chakal - Sleeper seater ordinary
Time - 6.30 AM
From stop - Vashi bridge,
To stop - Shirur - Dist- Pune
Date of Journey - 25 December 2020
Booking Amount - 325
Email - jyoti.sharad.[protected]@gmail.com
Mobile number - [protected]