Maharashtra State Road Transport Corporation [Msrtc] — bus didn't stop at samta nagar bus stop (ticket number:[protected]

Address:	400101
Website:	public.msrtcors.com/ticket_booking/ticket_booking.php#

Hello,

I had booked 3 seats in ac shivneri, starting at 0730 hrs from borivali to swargate (Ticket number:[protected]. I was waiting for the bus at the newly built st bus stop and waiting area near the samta nagar foot over bridge on the western express highway. I saw the bus stop just near the samta nagar police station itself, but it didn't halt there for long. Expecting it to stop at the new bus stop i waved my hand but the bus didn't stop!

I had to make alternate travel arrangements for me, my mother, wife and infant kid who is just 10 months old.

I would need full refund for the ticket and for the distress thus caused.

Thanks and best regards,
Dilip.