Maharashtra State Road Transport Corporation [Msrtc] — bus failure

Address:

Pune, Maharashtra

I am Rakesh Biyani took ticket from pune to Dadar. Nearby lonavala one tire of bus was puncture. After waiting for an hrs didnt dot any substitute or tire get repaired. I requested yo bus driver to cut amount from pune to lonavala and refund remaining amount back. He didn't refund and didn't allow any substitute. I asked him his name roudly he says that do whatever u want will not tell my name.
Bus and bus driver photos attached here with this complaint.
Request u to refund and take necessary action on it.
My mail id.
info.[protected]@gmail.com
Bus no.
MH14BT 4439
This app didnt allowed to attached picture