Maharashtra State Road Transport Corporation [Msrtc] — charging for two different stops instead of charging from starting point to destination while issuing service bus pass

Address:

Nashik, Maharashtra

Dear sir/madam,
1. My ward travels on daily basis from air force devlali to cbs to attend coaching classes.
2. While issuing service pass, at bhagur bus stand, pass issuing staff issued a service pass in place of student pass to my ward and also made it from air force guard room to bhagur and then from bhagur to cbs instead making a direct pass from af guardroom to cbs.
3. Also the person making passes is behaving very rudely. Like he used the words with me "tum log hamara bahut dimag khate ho". It can be imagined that if he behaves this way with a man in uniform, how he would be behaving with general public.
4. My another complain is that on 16 sep 18, my ward was not allowed to travel up to dwarika with service pass in a bus which was going from bhagur to ambad, stating that was not my wards route bus and because of this my ward reached late in the exam.
5. I request that my above mentioned points may be considered by your office for issuing appropriate guidelines to the concerned dealing personal to avoid any further difficulties to the passengers.
Regards.
Op gautam
Afs devlali