Maharashtra State Road Transport Corporation [Msrtc] — no bus service

Address:

Mumbai City, Maharashtra, 400012

I had booked 2 tickets from mumbai to pune. The boarding was at balwadi at 955 pm. Waited for the bus till 1015 pm. Then headed to hinjewadi and finally to the bus stop near indira school. 3 buses crosed us but were full or going to thane. The conductor seated at the bus stop had no clue what rimw the bus will come. He packed his bags and left as his shift was over. The bus station at swar and shivaji nagar had theor phone numbers not reachable. Bombay helpline number did not answer as well. Very poor service. Finally had to take a private car to xome to mumbai. I would like my tickets booked through redbus refunded. My booking id istkaw17622133. Pnr: 30172026/470183/[protected]