Maharashtra State Road Transport Corporation [Msrtc] — poor condition of busses and rude behavior of many bus conductors

The quality of all msrtc buses is so poor that the journey is a nightmare for all passengers. The suspensions are poor and the vibrations in bus are too large which causes so much of discomfort.
I live in navapur and sometimes travel by gsrtc (Gujarat) busses. The fare of those buses are comparatively lower and still they are able to provide good journey because of good buses and and better drivers. The drivers of msrtc buses are soo irresponsible that they don't care about passenger's comfort, all they care is only to finish their jobs on time and return home early. For eg - they would not even slow down the bus on a speed breaker or if there are holes in the road. And also the behaviour of almost all the bus conductors is so rude that they don't even want to help the customers, all they want is to protest and increase their salaries only.
This alltogether creates a very negative impact of msrtc and passengers only travel via this because they are compelled to do so. I think private busses could provide better service at the same price. But i am against privatisation i think msrtc can learn to manage themselves properly and provide a better traveling experience.
Jai hind. Jay maharashtra