Maharashtra State Road Transport Corporation [Msrtc] — refund on bus cancelation.

Address:

Aurangabad Moharastra, Aurangabad, Maharashtra

On 09/07/2019 my online booking was for Aurangabad to Pine in Shivneri bus seat number 13 vide tickets number 38466365. But at bus stand I was adjusted in Shivsahi bus of the same time (8pm)in seat number 16. I was assured by the Shivneri counter in charge for getting back the difference of fare, yet not which is received. Please look into the matter.
With warm regards
B.N.Dash