Maharashtra State Road Transport Corporation [Msrtc] — tickets not received online

Address:	411038
Website:	public.msrtcors.com/ticket_booking

Dear billdesk & msrtc,
Today afternoon i did online booking of ac shivneri bus from vanaj (Pune) to majas agar (Mumbai).
Seat number booked no.10 for 25th sept 2017, 3.40pm pick up from vanaj (Pune).
I have paid rs 530.68/- via my bank bill desk gateway.
Transaction number is sb498800.
Biil desk gateway : bil/[protected]/mumbai trip/msrtc_jici56837.
Till now, i have not received ticket details and website still shows seat no 10 is available.
Either can you send me ticket or send my money back please?

Regards,
C v kulkarni