Maharashtra State Road Transport Corporation [Msrtc] — Traveling with online booking is headache

Hi,

Today, I faced an event from which I came to know how stupid I am that I have booked the tickets online for msrtc.

They are not accepting farwarded ticket booking msg from msrtc to other person who is actually traveling or they will ask him to carry the print of ticket. It means that If I book the ticket for parent at night and they are going to travel next day early in the morning then I need to think which shop would be opened at ''night/early Moring'' to get' the print. If I entered my mob number instead of passenger's mob number while booking the ticket then it means that ticket is not valid. I will say biggest mistake.

This is all stupid things. If I pay the amount and if the passenger have massage with online ticket number with their identity card then why need of all such stupid things. In railway we use pnr and identity and now a day we do not carry a print to go green and still msrtc is asking for print.

msrtc person will be so arrogant in such event that they will not respect even passengers are senior citizens and will not allow to seat. They will teach you rule and may ask to read instructions. so be ready.

I called to one of the authorized number mentioned on the site and they were not in mood to listen anything and they cut my phone immediately.

Service should be convenient and should be easy but these people will make it complicated. after all this is for the public.

Anyway, Now I have decided to use some good private buses which allow me online booking and will not annoyed me at the time of travelling and will not response arrogantly.

while booking the ticket instrea for other passenger so we made mistake that can be corrected.