Maharashtra State Road Transport Corporation [MSRTC]

Maharashtra State Road Transport Corporation [Msrtc] — value collected but ticket not issued. amount not refunded

Amarnath Kadam

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400101
Website:	marto.mahaonline.gov.in

I booked ticket on line from your web site after authentication amount was deducted
3 times from my bank but no ticket was issued. Also money was not refunded. Even after complaining on tel23053992 and email to [protected]@billdesk.com
I am getting no response. Details of amount deducted from my bank as follows
Dt ref. Amount
12.10.[protected] rs 645.69
12.10.[protected] rs 645.69
12.10.18 pf[protected]. Rs 640.00
13.10.18 pf[protected] rs 640.00
My mobile no [protected]
Name amarnath a kadam

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Oct 17, 2018

Updated by Amarnath Kadam I have received the amount on 17/10/2018- i.e after 5 days.The amount was wromgly collected due to fault in your reservation website . As such the amount should have been immediately refunded through system. It is unethical to hold customers money due to fault in your collection system and outdated payment collection system.