Maharashtra Traffic Police — Incorrect Challan issued and "Grievance Against Challan" not working

Address:Maharashtra

I was charged for a traffic violation through challan no. MUMCM[protected] on 08-Jul-2020 12:25 for Rs. 500/- The details are available on the website for Traffic Police - mahatrafficechallan.gov.in under my vehile details. As per the evidence photos attached, this is a violation for a 2 wheeler with Registeration no. MH47AH9896 and this is incorrectly charged to my 4 wheeler registeration no. MH47AN9896. When i try to raise a grievance through the website under "Grievance Against Challan" tab and add all relevant details to submit, it displays an error message saying "Please enter valid challan no." My grievance does not get submitted after this. I have paid the incorrect challan to avoid outstanding however i am seeking redressal for this issue and a refund for the amount of Rs. 500 paid. Hope you will look into the matter. Will be happy to provide any additional information.m Thanking you in anticipation.
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