| Address: | Chikhali Bus stop signal, Dehu Alandi Road, Pune |
Date: 15th August
Location: Chikhali Bus stop signal, Dehu Alandi Road, Pune
Complaint Details:
Me and my friend, we were travelling towards Chikhali bus stop and we both were wearing masks because of covid guidelines. The car window was properly closed as AC was on.
On Chikhali signal the lady officer in RTO Uniform asked me and my friend to pay challan of 1000 rupees for false claim of not wearing a mask.
I was shocked because we were wearing mask throughout our journey.
I demanded a proof of not wearing mask, to my question she said we dont need proof, I have seen you both wothout mask.
I was not in a state to argue because I was unwell and was heading to doctor's clinic . I requested her to let us go because we have not break any rule, further she called someone on the phone and said the people here are arguing with me and asked to send marshal (no idea what is that). The person from nearby RTO van came with the stick in his hand. Though we were not at fault, we agreed to pay thepenalty because I was not well and had no time to argue, I demanded online receipt or atleast a RTO Challan for the same. She denied to it and said we dont have onlineportal to pay the penalty.It's a very bad experience. I tried to search camera on the signal or nearby shops just to prove we were wearing mask, but went in vain.
Later my friend called to one of our police friend to seek his help, the lady agreed to let us go after that.
I request to the forum members to take it ahead and act upon it.
That was totally unethical behaviour from lady RTO Officer to ask penalty for no reason.
Whom to complain, when the people from such a reputed department do like this. Was this information helpful? | 
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