Mahindra And Mahindra — accidental claim

Address:

Ludhiana, Punjab, 141116

My vehicle no. Is pb 10 gx 7685. And i purchase on august 2018. My pickup is accident on december and it repair on mahindra service centre focal point, ludhiana. Now his claim is 80000 rupees but isnurance told we claim 50% and left 50% paid by customer. However when i purchase mahindra pickup then dada mahindra told your insurance is full from shriram general insurance. But now he didnot claim my vehicle. Plz do something i have not 40000 rupees for paid