Mahindra And Mahindra Complaints & Reviews

I had cancelled a booking for Scorpio N one month back vide booking reference ID. OTF23E001608. I have been frantically following up for my refund of INR 21000.00 but I have not got any response form finance, though the customer care team has been replying that we will revert back soon. I wanted to buy the SUV from the Agent as the model I was looking for was different. I am disgusted with the response I am getting. the amount is not small, and I can't afford to book multiple times without being refunded. Kindly help me.

I have purchased Mahindra TUV300 (AS-12S-1660) and successfully paid all my EMIs on time in my mother name. On collection of NOC, i was asked to produce autorisation letter along with supporting document. On providing the required document the NOC was not provided by the Mahindra Finance, Tezpur, Branch.

The behaviour of the Mahindra Finance is not professional, and i was haressed by the staff present in the account section.

Therefore, i request you to kindly provide me Notification issues by Mahindra & Mahindra regarding documention required for collection of NOC, which are appreved by Govt. of India for Finance Institution.

I, Dr. Sabine S, S/o Sivadasan is a doctor by profession & Proprietor of M/s MedmartIndia having place of business at Sabadeep, Near Issac Maria Theatre, 130 Junction, Muvattupuzha - 686661 hereby inform you that my vehicle Mahindra Supro Mini Cargovan BSIV WD, Make: Mahindra and Mahindra Ltd having Registered Number: KL 17 S 5726, Engine No: VAJ6E27272 & Chassis Number: MA1FT2VARJ6E34243 have met with an accident on 22/05/2019 at Kochi city in Kerala. The said vehicle was plying through Kochi city in a convoy of vehicles, suddenly the vehicle got jammed and skidded and hit a car which was running just in front of my vehicle. A case was registered on this incident. On completion of the legal formalities and after due inspection by the Regional Transport Authorities at Kochi on June 01, 2019, the vehicle was towed away for service and maintenance by your company’s authorized service centre named Alysons Automotives Private Limited, 13/373, 13/374 Ambattukavu, Aluva Ernakulam- 683106. Unfortunately, this service centre has stopped their business and the said vehicle is in the custody of Alysons Automotives Private Limited, which is not repaired and handed over to my possession till date. I have made several requests and demands to revert my vehicle, but your company’s authorized service centre found one or other reason to keep the vehicle in their custody. Kindly note that there is no negligence or laches on my part and the vehicle is not in my possession for the last 03 years. Due to the non-receipt of the vehicle and no response from your company’s authorized service centre, I am unable to pay the insurance premium of the vehicle having Policy No: 441700/31/2022/7551 with The Oriental Insurance Company Limited, Muvattupuzha. Moreover, your company and the service centre have neither repaired the defects nor replaced the vehicle with a brand new one.

For your information I purchased this vehicle from T V Sundram Iyengar & Sons (P) Ltd, NH Kaloor, Cochin, Ernakulam Kerala - 682017 on[protected]. Immediately after its delivery and on taking possession of this vehicle, I have noticed unfinished painting parts with metal corrosion in its body and engine room etc; along with water accumulation in the headlights; and on notice of this fact to the T V Sundram Iyengar & Sons (P) Ltd, one of their staff immediately took this vehicle for service and thereafter the same was returned to me without causing any service centre in the service book, but with an acknowledgement executed by the staff that he has received the vehicle the vehicle from me with notice of these defects. This incident occurred even before the first usage of the vehicle by me.

After the inspection I reliably learned that there is a manufacturing defect in this vehicle and the same is the reason for the accident that has happened. I strongly believe that this vehicle will not be fit for reuse even after its service and the defect found could not be rectified in its routine course. This vehicle is the mainstay of my business and I suffered special pecuniary loss caused by the non-user of this vehicle. I suffered a lot of hardships, mental agony as general damages. On every day I require an extra amount of Rs 1000/- as lease for the vehicle that is now in use. Again the estimated loss convenience at Rs 200/- per day. The mental agony and hardships including loss opportunity are continuous in nature and the loss is estimated at Rs 800/- per day. Hence the total loss is estimated at Rs 2000/- per day which accumulates Rs 60, 000/- per month. Thus I find the total loss per month at 13.28 % of my principal investment on this vehicle. I request your good office to take necessary actions to replace the defective vehicle with a brand new one and to pay off the insurance premium due amount.

I hope that you will definitely cater my plea and I shall be highly obliged for your cooperation in this regard. Kindly do the needful in this regard.

I look forward to hearing from you and would appreciate it if you could provide me with a sincere response at the earliest.

My KUV 100 2016 model got rusted just after 5 years. All the doors have big holes and the floor gets cracked due to rust. Dicolored paint is also found in different places. I am quite unhappy with the build quality of the car. I feel that mahindra is deceiving the customers by selling poor and cheap quality car to the people with high price. I demand a remedial action from Mahindra company or i would file a complaint against the company.

Hello sir/ma'am,
I am from salem (TN) and I own a Mahindra XUV 500, So I want to let mahindra to that Salem has one of the worstest service station. The staff's does listen to the customers complain even after repeated service for the same complaint, they couldn't solve the issue till now. But they used to charge amount for the service like we have worked on your complaint from now you won't face this issue again and within in few days the same complaint is repeating again. The service managers are also so lethargic that they never talk with customer directly. So I kindly request mahindra and mahindra to solve this issue regarding service in salem. Do the possible needs.

I am writing about your dealership located in jhajjar as LOHCHAB MAHINDRA I have made a booking for the Scorpio s11 on the note that the vehicle will be delivered within 2 weeks and now it is more than a month but my vehicle is not delivered and date for the delivery is not confirmed yet also when I reached the dealership for delivery date they misbehaved with me and talked rudely the manager Mr Ravinder gulia talked horribly instead of the solution for my concern he started misbehaving and told me to cancel the booking as the vehicle will not be delivered to me in more than another month it is very unprofessional the day when I booked they told me the booking period is 2 weeks and now they are not sure to deliver the same in two month rude and unprofessional behaviour for the customer is not good Lohchab jhajjar is not following the business ethics and their customer dealing is not professional

I have been charged Rs.9226 extra apart from total bill, dealer bound me to pay or else they will not release the vehicle, I asked then for the bill of rs.9226 but they are not providing the bill accept the money receipt of Rs.9226. I repeatedly asked them for bill but instead of providing me the bill the dealer asked insurance company to send the bill and the bill sent by insurance company shows different amount and the total bill given by dealer is different.

I am the owner of alfa passenger outo 2021 bs6 vehicle. I am the person who has done all the service correctly.But my vehicle has total sensor issues. I bought the auto from 'AMG MAHINDRA, THOTTADA (KANNUR, KERALA). They cannot solve my issues. They are not fixing the problem with my vehicle.

Please help me in this situation.

This is my source of income. But I can't.
I now regret choosing mahindra.

सर, मै जयप्रकाश उईके मेरा गाड़ी नम्बर CG29 AD8670 महेन्द्रा स्कार्पियो है।जो दिनांक[protected] को चलते में पिछला सस्पेंशन टूटकर नीचे आ गया और गाड़ी वहीं खड़ा कर दिया गया ।महेन्द्रा काल सेंटर में काल किया तो उन्होंने RSA के द्वारा गाड़ी सर्विस सेन्टर अम्बिकापुर ले जाया गया ।दुसरे दिन कोई जानकारी नहीं मिलने पर मैने महेन्द्रा काल सेंटर में काल करके गाड़ी पता किया तो वहां का संपर्क नंबर पता चला ।और जब हमने दिनांक[protected]. को स्टार आटोमोबाइल्स सर्विस सेन्टर अजिरमा अम्बिकापुर गया तो वहां के मैनेजर ने हमारे सांथ दुर्व्यवहार पूर्वक बात करते हुए कहा कि आपने हमारे उपर कम्पलेन किया है।और गाड़ी खरीद लिए हो तो यहां का सब कुछ खरीद लिए हो।एक अन्य ने आकर कहा कि यहि कस्टमर केयर मे काल किये थे तो आप का गाड़ी बन गया होगा। हमने सर्विस क्लेम के लिए बोला तो उन्होंने कहा यहां सिर्फ एन्सुरेंस क्लेम होता है ।और एन्सुरेंस क्लेम करवाया गया ।जबकि हमनें बताया गाड़ी रोड मे चलते हुए खराब हुई है ।एन्सुरेंस वाले ईनवेस्टिगेसन के बाद क्लेम देने से मना कर दिया चुंकि गाड़ी दुर्घटनाग्रस्त नहीं हुआ था किसी भी प्रकार का कोई एक्सीडेंट नहीं हुआ है ।और अब 90हजार रुपये देकर गाड़ी ले जाओ अन्यथा और चार्ज लगेगा ऐसा कहा जा रहा है ।| सर हमारी गाड़ी वारंटी मे है।और 1 साल भी नहीं हुई है। और ऐसा व्यवहार आपके सर्विस सेन्टर किया जाता है ।सर हमारी गाड़ी बनवाकर देने की दयाकरे। हमारी सहायता करें सर जी।अब फोरम का सहायता ले रहे हैं ।

Dear sir
It is very unfortunate that I am complaining on this portal 2nd times.
Earlier I complained about the recurring fault in my suppro. It is not bearing load. Although more than 10 times I have sent the vehicle to the work shop every time we are presented with new excuses . Last time clutch was changed.and I was assured that this problem will not occur again. So many parts have been changed yet, but they could not find the root of this problem.we are charged for no reason Either the staff is inefficient or willingly they are harassing us. Ever time we are given new reasons but we have the same issue that the vehicle is not bearing the load.again we are facing the same problem. Every time my vehicle is stalled for weeks in the workshop. How should we pay the installments, We are in public service, we face serious complaint issues we are losing business, we are loosing trust. We have 5 mahindra delivery vehicles.
But this one is faulty. We are facing serious financial losses. The person who recommended us to buy Supro is also facing serious issues in the Supro, I humbly request you to kindly look in to the matter seriously and do the needful to resolve this issue. Being compelled we have to resort to the legal action. Your early response and result oriented action will be regarded.
Thanking you.
Samriddhi gas service
[protected]

Dear Team
Greetings

This is Satya from Hyderabad. I would like to bring to your notice that I faced a pathetic situation yesterday while on the road driving My Mahindra Marazoo Vehicle.

All of sudden in between/mid of the road the vehicle got stopped, break as well steering both locked post that Car didn't starting at all, This is very dangerous bug / flaw in the system . The worst part is no one from the Service Center fixed this issue and when I called them, they are simply saying they are looking into.

The car got serviced just 5 days before and charges for that are almost 17000 INR . When I discussed with one of the technicians he was saying it may be a problem with the battery or belt - But how Break and Steering gets locked if the battery has an issue, in fact during servicing why they didn't check all these. I would like to escalate this to very higher level . Why there is no response yet. from Mahindra Service Department.

I want the car to be fixed with no issues or they need to bare the complete cost to replace what ever the part may be

Vehicle Model : Marrazzo M2
vehicle Number: TS08GK8837
Service Station Name : Automotive Manufacturers Survey No 73, Medchal Highway beside Ramaraju nagar Hyderabad
Date : 17th Nov 2022

Registered concern no. is # CF[protected]

Dear sir/madam, myself Vishal and I have kuv100 NXT car . My car stuck at back side so tail light broken down also tail gate so I send my car to body shop it's repair done on time but tail light not in the stock yet it order by the dealer on 8/11/22 .

Till now I didn't get my car back.
Kindly provide the spare parts on time.
Thanks

Re: HR 26 CY 0548 SILVER COLOUR XUV 500 MODEL 2016

We have to submit as under:

We live in Gurgaon, Haryana where we purchased the above XUV 500.

Being Senior Citizen during summer was we stay in Dehradun.

On 23.10.2022, we were to return from Dehradun to Gurgaon.

However, there was some problem in this jeep for which we rang up your Toll No. [protected].

We were made to talk to your Dehradun Service Center ( Mr. Yoagesh Joshi Mobile No. [protected])

They sent a Pick up Truck on which they loaded the vehicle and we hired a Taxi for Gurgaon.

While we are in regular touch with Mr. Yogesh Joshi. But despite 21 days having passed, we have not yet been given any firm date for collecting the vehicle, let alone confirmation of the parts being available.

The specific part which is Oil Cooler is still not available & because of which other parts have been affected, resulting in their replacement also viz.-Radiator, Heating coil etc.

Further I am not able to comprehend how oil cooler part deteriorated within 6 years of purchasing this vehicle.

We have to request you to kindly investigate in to the matter and help us get the vehicle repaired and delivered to us immediately. as the daily expenses on cabs are prohibitively high.

We have received the estimate today & as per that the Oil cooler which had deteriorated & created havoc in the coolant & engine oil is merely worth Rs. 2000..

Whereas we have to spend Rs 60000 to get the car repaired.

We are senior citizens and are in agony because of the above. Least you can do is a substantial reduction in the total charges to be paid for repair of this vehicle.

My car XUV300 went to balajee auto works on 22nd of april 2022 and is not been completely made till date. My contact number [protected].

I submitted my Car XUV 500 W8 in Mahindra agency pathankot Date[protected]. On a daily basis I go to Mahindra agency pathankot but my car paint is not matching with preview color, both colors are different why not paint matching with my old original paint please resolve my problems.

Commitment message Received Company side Car dilevery time[protected] but Car Delivery[protected] .

M not setisfy to company works because BROCKEN my car hand brack plastic part & 1 inch cut front left side car Tyre, company workers change Tyre and upload the car stapny (external) emergency Tyre, I go to agency to receiving car front side Tyre change worker update to me Tyre puncher front side & stapny uplode to car, car delivery to me[protected] evening time Next day I go to car pancher shop his inform to me no Tyre puncher, Tyre 1 inch cut no stopped air in Tyre .

Company workers not good service provided to customer, more car part brocken company workers side, please solution

Regards
Parmjeet Singh
Ph No- [protected]

Break problem not solve and service provider no call receive...

My mahindra xuv ax3 purchase date 17 aug 2022..from mahindra winwin bhopal..
Dealer applied for registration in bhopal rto 14 sep 2022..i received this msg on my phone from bhopal rto..

(MP[protected]/MP04ZA8098 Received Rs.201742/- against new registration fee vide receipt no MP4D[protected] dated 14-Sep-2022. Thanks BHOPAL RTO. MoRTH.)

After 3 month of purchase .. Registration is still pending registration number provided by showroom is not verifying in MP RTO online site..and no one from mahindra is giving satisfactory response.

Also at the time of purchase I have been told that second key of vehicle will be provided after 3 months only.. Now 3 months have been passed but mahindra is still not giving me the second key..

My name - umesh kumawat
No - [protected]

Respected Sir,
I Abhishek Abhijeet LMS User ID - 13817, DMS Emp. ID- EMP25927. I want to inform you that our dealership Swarna Automobile (Trucks & Buses Division), Bhubaneswar, Odisha is not giving salary since last 2 months to there staff as I am working in Swarna Automobile as BDO.

So, I request you to kindly take some action regarding this matter.

Yours faithfully,
Abhishek Abhijeet
BDO
Mahindra, Swarna Automobiles Pvt. Ltd

I am sonu kumar mother madhuri devi father Suresh singh resident of village new sidholi dalmiyanagar rohtas bihar my brother late pankaj kumar had taken a car on loan from mahindra finance whose loan no. 7991632 so much my brother has died due to fall from the roof date 03/10/2022 so on date 03/10/2022 the mahindra finance staff and recovery agent of mahindra finance come to my house harass and threaten our family and keep giving power We are complaining about it to the grievance officer and nodal officer of Mahindra Finance, but no hearing is being done, my brother's loan should be closed, otherwise my Scorpio car should be recovered and my brother's cost money back. to be done

Service related query from J K Motors Rajkot Guajart i have to service in my mahindra bolero pick up and not solved my starting problem amd very misbehaviur J K Motors staff so please solved the query