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Mahindra And Mahindra Complaints & Reviews

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Updated: Feb 3, 2026
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S
SreenathPrabudhan
from Alappuzha, Kerala
Aug 8, 2022
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We have bought our XUV 500 W6 model on 2016, and after a year or two paint started peeling off from the Bonet. We have repainted this from the dealer and same area is getting peel off again also the other parts of the body is completely getting rusted and started falling off.

We have approached the company and they are not willing to resolve the issue at a free of cost.
Mahindra And Mahindra customer support has been notified about the posted complaint.
Hi Sir, regret the inconvenience caused to you. Request you to share your registered contact number to [protected]@mahindra.com or call us at [protected] to assist you further. Regards, Customer Care Team
SreenathPrabudhan's [Complaint's author] reply, Aug 12, 2022
Even after several complaints, customer care manager is denying the fact that it is due to quality issue and making the customer to bear the cost not even giving any assurance for the quality of replaced doors
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    A
    arpitc1994
    from New Delhi, Delhi
    Aug 8, 2022
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    Address: PUne

    This is to request you, I Arpit Singh bought XUV-700 last month[protected] and was very much happy with the performance till[protected].

    When the Sunroof of my car broke while returning back to home without any accident or reason for breakage. To most of my surprise I could not see anything that hit the Sunroof and it shattered with a very high cracking noise like an explosion. The broken piece of Sunroof fell on me and I got injured. I am highly surprised and shocked to see how such a highly trusted vehicle (Mahindra) got the sunroof broken without hitting anything while driving. It seems unbelievable as I haven’t witnessed such kind of accident in my life and it shattered my trust in the Mahindra vehicle.

    I request you to pls pay your personal attention and support to get it fixed on priority and also check the quality so that it shouldn't happen in future. It somehow reflects poor quality of Product with false safety commitments to customers.

    Request you to pls look into it and support me with corrective action before it becomes a life threatening issue to all customers who are using this vehicle and I am also very much concerned about Mahindra commitment for safety and customer support. I am attaching the images of the same and seeking your personal support for the same.

    Currently, my vehicle is at Suban Sai Mahindra WorkShop (Mayapuri-Delhi)

    Model No: XUV700 AX7 L D MT
    Chassis No: MA1NE2ZSAN6E17906
    Engine No: ZSN4E47906
    RC No: UP20CC7007
    Purchased From: Suban Sai Mahindra Dwarka Sec 20 New Delhi

    Thank you,

    Yours Sincerely - Arpit Singh
    Mahindra And Mahindra customer support has been notified about the posted complaint.
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      M
      mukul dohariya
      Aug 6, 2022
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      Address: Kota road Mahindra showroom gajanpura ke pas

      Gadi purntya thik nhi huvi pese pure Dene ke bavjud bhi gadi sahi nhi huvi or gadi chalu conditions me di thi lekin ab vo adi chalu bhi nhi ho rahi
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        T
        Tsewang tamchos
        from Leh, Jammu and Kashmir
        Aug 6, 2022
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        Address: Mentokling Mahindra Choglamsar leh ladakh

        I have purchase Mahindra thar in November 2021 as I have issue of horn and drl first day of delivery Mahindra Mentokling leh ladakh assured me to resolve my issue in no time but issue still pending till date no one from Mahindra resolve my issue till date now I am fade up of service provide by Mentokling Mahindra so I want to register complaint against Mentokling Mahindra leh ladakh to resolve my issue in no time
        Mahindra And Mahindra customer support has been notified about the posted complaint.
        Hi Sir, regret the inconvenience caused to you. Request you to share your registered contact number with [protected]@mahindra.com or call us at [protected] to assist you further.

        Regards,
        Customer Care Team
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          S
          shahrukh.3193
          from Revelganj, Bihar
          Aug 5, 2022
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          Address: Ajmer

          I have complaints many time but no one will take any action on my problem.
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            A
            Amit Chandra Seth
            Aug 5, 2022
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            Address: United Automobile Mathura Road Faridabad

            We have been your loyal customers
            It seems that as the company is growing it has stopped caring for your existing customers and started charging for simple pick and drop service which was being offered previously as a free service.
            If that is the way the company is thinking of growing by not giving services it is in bad taste and will not be in good Service providing company’s and if it is not company policy and done by your dealer
            kindly check such doings as it is bringing bad name to the company
            Regards
            Amit Chandra Seth
            [protected]
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              P
              pulahannan
              from Kochi metropolitan area, Kerala
              Aug 4, 2022
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              I booked Mahindra XUV700L on 28th March 2022 by paying booking amount of Rs 21000/-( twenty one thousand only) to your dealer Vayalat Automobiles Pvt Ltd and Mr. Ashiq was the sales representative who was in touch with me at that time. Later on I was informed that the delivery of vehicle will take at least one year . So I have booked another vehicle and expecting the delivery in another 10 days time.

              So I hereby request you to reimburse the booking amount at the earliest which was assured at the time of booking .

              I have already sent mail to Vayalat Automobiles Pvt Ltd on this, but no reply has been received yet.

              My bank details as below :

              Prakash Ulahannan
              A/c No: [protected]
              IFSC: BARB0VJNETT
              Bank of Baroda
              Nettoor Branch

              Thx/Regards

              Capt.Prakash Ulahannan
              Mob: [protected]
              Mahindra And Mahindra customer support has been notified about the posted complaint.
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                M
                Madhavmahindra
                from Ahmedabad, Gujarat
                Aug 1, 2022
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                Address: Boisar, Vasai

                I have bought xuv 700 from Angel auto, Boisar in Dec 2021 in the name of Sweta ajay verma.

                When I called to customer care, they neither gave proper reply nor gave any suggestion. I tried to contact to GM of the unit and even texted him, but he neither sent me any response nor picked up the call.
                Vehicle-DD01A6699
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                  S
                  Sameer021082
                  from Bengaluru, Karnataka
                  Jul 31, 2022
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                  Hi,

                  My name is Sameer and have paid Rs. 21000/- for booking of Scorpio n Z2 petrol variant on 30/07/2022 but I have not received any booking message from Mahindra. Amount also debited from bank

                  Please look into the same. Attaching the bank debit statement and PhonePe screenshots for your reference.

                  I need refund. Seeking your prompt support on this.

                  Regards/ Sameer
                  Mahindra And Mahindra customer support has been notified about the posted complaint.
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                    D
                    Dipankar Kalita105
                    from NALBARI, Assam
                    Jul 30, 2022
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                    Abnormal vibration feel and after 3 days of vibration vehicle stop suddenly.Vehicle is run only 3009 km and delaer is saying there is fuel adulteration.If fuel adulteration is there same issue will face by so many cars.There is no failure indication or warning in vehicle.really disappointed with the behaviour of local dealer.I have not purchased the vehicle from that dealer earlier because of poor response but Mahindra team choose the nearest delaer for vehicle repairing..

                    Engine chasis no MA1NM2EU1N2B59567

                    Contact [protected]

                    Plz help to get my vehicle
                    Mahindra And Mahindra customer support has been notified about the posted complaint.
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                      B
                      bh@nu_pratap
                      from JAIPUR, Rajasthan
                      Jul 30, 2022
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                      Address: KS Motors, MI road , Jaipur

                      Hello, I'm Bhanu Pratap from Jaipur.
                      On 1 July 2022, we bought Alfa dx CNG Passanger auto from KS Motors, MI Road, Jaipur.

                      Dealer Ritik Sharma, he firstly told me On Road price 283700 rupees, which included Auto Price+ Insurance + RTO+ Passing Charge.

                      On 30 june, I paid 40k.
                      N very next day said, He forgot that RTO passing will be done from Chomu. So it will take 8k extra for it.

                      At the time, because we already talked about all and now he introduced new 8k to pay, we said him to Instead cancle the auto. We won't buy from here.

                      Then he said, ok ok, u just give 3k, I will also provide u RSA, Jack and mobile charger.

                      So we being frustrated Finally agreed to buy it. He took 16k on 1st July, I asked for slip thrice but he didn't provide Any. Thogh he is agree to accept that he took 56k rupees overall(40k + 16k)

                      240, 000 is our Loan + 40, 000 down payment + 16000 = 296, 000 rupees.

                      Initially he told the rate 28, 3700 + this extra 3k + 4500 for File Charge + 4500 Driver insurance.


                      But At last, RTO passing was in Jaipur only, not in Chomu. So basically he should return my 3k. He didn't.

                      After 25 days on 25 July, Auto wasn't running cause there was damage in Clutch plate.
                      I called the delear, he said it's Sunday today. He won't come.
                      I reminded him of RSA, according to which company itself will send the machanic.

                      He just said which RSA? When u paid?
                      When u will pay 2500, then u will get it.

                      But At the time of purchasing while taking 3k extra, he said he will give RSA also with it.

                      But he just denied here. Isn't this a fraud?

                      I was cencelling the auto at that time but he promissed to give me these extra things, and he just denied When I m in need.

                      I have the page in which he wrote what what things I have to collect from showroom After 10 days of buying.
                      I will send.

                      At last he gave me no. of a machanic. I talked to machanic who said me to bring auto in service centre of Jothwara. I paid 400 to another auto n took my auto there.

                      From 25th July, that auto is there, and they didn't repair the Auto yet.
                      They saying it will take 10 days cause They need to order some parts.
                      Does it take 10 days seriously?
                      Can't they bring from another service centre nearby?

                      I talked to delear, he is also not co-operating with me.
                      I bought Auto to earn only, that is only way of earning now as already left the previous job to run Auto.

                      If they will take 10 days to repair a clutch, how will I earn and pay the installment? And other home expance?

                      I made them aware about my condition, but no one is listening, behaving ignorantly. I feel like helpless.

                      Day before yesterday they said they will repair on 30 July. I called and now saying after Monday u will get ur auto.

                      Even they are charging 3000 rupees (2k for clutch plate + 1100 for service) while first 3 service is free.

                      They didn't even gave me Number Plate yet, I haven't even paid my 1st monthly installment yet(5th August). Even now only the company is behaving this way to me, how can I hope for coming months?

                      I m feeling helpless here, I bought auto to run family. And they are not even co-operating with me.

                      I regret in buying Auto from Mahindra,
                      I didn't know what to do, where to go. So I m writing here with a hope that atleast here Mahindra will show it's good acts.

                      Please consider my issue🙏
                      I have no other source of earning, what will i eat? How will i pay my installment on 5th August.

                      Can Mahindra pay me for my 10 day earning? No?
                      Atleast they can take actions against such employs.
                      Such fraud employ will ruin goodwill o[censored]r company sir, I demand u to force them to calculate my payment and ask them question about the extra payment they took from me.

                      Also I request please, please force them to repair my auto soon. Please think how can I run my family without earning? And they are responsible for it.
                      Mahindra And Mahindra customer support has been notified about the posted complaint.
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                        D
                        Dipankar Kalita105
                        from NALBARI, Assam
                        Jul 29, 2022
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                        Abnormal vibration feel and after 3 days of vibration vehicle stop suddenly.Vehicle is run only 3009 km and delaer is saying there is fuel adulteration.If fuel adulteration there same issue will face by so many cars.There is no failure indication in dashboard.really disappointed with the behaviour of local dealer.I have not purchased the vehicle from that dealer earlier because of poor response but Mahindra team choose the nearest delaer for vehicle repairing..

                        Engine chasis no MA1NM2EU1N2B59567

                        Contact [protected]
                        Jul 30, 2022
                        Complaint marked as Resolved 
                        I have inform Mahindra customer service care.and they lift the vehicle to nearest dealer.At dealer they have told me that there is fuel adulteration.And vehicle is lying at service centre.i have tweeted the case to Mahindra and after one sales manager called me and told us that the vehicle will be rectify and we suspected there is fuel adulteration but we will rectify on good will basis.but after 8 days the service dealer sent me vehicle repairing estimate of amount 77000 over mail and when I have again called the service manager he then told me that we need to pay that amount. vehicle stop functioning suddenly and there is no indication.vehicle run only 3009km
                        Mahindra And Mahindra customer support has been notified about the posted complaint.
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                          S
                          Salman Isaar
                          Jul 29, 2022
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                          Address: Faijabad road tivariganj Lucknow

                          जब मैं अमित ऑटोमोटरस में Sarvice (जीतो cng) Sarvice कराने फ़ैज़ाबादरोड लखनऊ गया तो मेरी गाड़ी की सर्विश Date
                          [protected] ko 11.45 को होगायी थी
                          और वसिंग होनी बाक़ी थी मेरी गाड़ी वासिंग stand पर थीं
                          उसी समय मेरी गाड़ी up32rn0247 ki वासिंग ना कर क़े
                          मारुति sift की वासिंग होने लगी
                          मैंने कहा तो श्रीमान baraj singh के naamके आदमी ने
                          मेरे से कहा की अमित मोटर्स मेरी कम्पनी है सायद वो सेल्स से है
                          पहले मारुति sift ही वाश हो गी जो करना है के लो
                          मै महिंद्रा से पूछ ना चाहता हू की महिंद्रा में महिंद्रा के ग्राहक का काम होगा या मारुति सुज़ुकी का जब की मेरा ही नम्बर था मेरेपास video रिकॉर्डिंग भी है चाहे तो महिंद्रा को दे सकता हू
                          Mahindra And Mahindra customer support has been notified about the posted complaint.
                          Jul 29, 2022
                          Updated by Salman Isaar
                          Yes
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                            S
                            Sourabh Parnami
                            Jul 28, 2022
                            Resolved
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                            Resolved

                            Address: 396, ganpati complex bathinda, punjab-151001

                            Dear Sir,

                            My car AC and parking camera was not working but remaining all including speedo meter working and confirm by the technical person so i drop car in workshop on 26.07.2022 at AVC Motors, Bathinda, Punjab-151001 . Now today technical person cll me and told me my speedo meter was not working so change all wears and cost of Rs. 15000. It is very shameful for mahindra service centre who make fool of client and earn money.

                            U r requested kindly resolve the issue else I Wll take legal action.
                            Sep 4, 2022
                            Complaint marked as Resolved 
                            Mahindra And Mahindra customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 03, 2022
                            Mahindra And Mahindra Customer Care's response
                            Hi Sourabh, your details have been forwarded to our Area Customer Care Manager who will get back to you to facilitate necessary action.

                            Regards,
                            Customer Care Team
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                              B
                              Baba1010
                              from Mapusa, Goa
                              Jul 28, 2022
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                              I have closed my loan in 2012 through recovery agent Siddhesh Gaonkar from Shirgao, Goa by paying ₹ 450000/- . Now after 10 yrs company sent me another legal notice to pay the dues for which I got a shock. After contacting the Lawyer they are saying firstly by mistake n secondly they are telling they got only 212000/- but i got proof that i paid ₹ 400000/- officially and ₹ 50000/- unofficially. Beware of these kind of company as well the employees, this person is currently working in Fullerton India. Be aware of these scamsters
                              Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                Brojo Goswami
                                Jul 28, 2022
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                                Address: Saluja mahindra Auto, metal DVC, NH2, Burdwan

                                Dear sir/mam,
                                My rickshaw mahindra e-alfa mini bearing engine no-[protected] and chassis no- MA1LP2DB3K5H72751 purchased from Mahindra finance by loan, after pay five installment I cant pay 6th installment for my bad health condition and financial problem so on 18/12/2020 at 11.00 a.m company staff Narayan Ghosh (phone- [protected]) and Ujjwal (phone- [protected]) came my home and take my rickshaw I also give them because they assured me company should sell my rickshaw to other person to recovered my loan amount, But after one year six month later company demand me to pay all due amount so immediately I go to Mahindra office Burdwan and lodge a complain they investigate to know that my rickshaw was deposit to Saluja showroom mahindra auto, jimuti parking, metal DVC, NH2, Burdwan instead of Mahindra finance the finance company and me go to this address but can not find my rickshaw so I need to lodge a FIR, I have some details and call record as a evidence against who came my home to take my rickshaw. I already Lodge a complain Mahindra finance customer support 30 days ago and they may assist a agent MR. Animesh mukherjee phone no [protected] but I call him last three days but he not receive yet.
                                Sir, please take some necessary action against this fraud I already Lodge a complain to national consumer forum.
                                Customer name- Kanailal Goswami
                                Loan no- 6470704
                                Register Mobile no- [protected]
                                Warm Regarded
                                Mr. Kanailal Goswami
                                Mahindra And Mahindra customer support has been notified about the posted complaint.
                                Jul 28, 2022
                                Updated by Brojo Goswami
                                Dear sir/mam,
                                My rickshaw mahindra e-alfa mini bearing engine no-[protected] and chassis no- MA1LP2DB3K5H72751 purchased from Mahindra finance by loan, after pay five installment I cant pay 6th installment for my bad health condition and financial problem so on 18/12/2020 at 11.00 a.m company staff Narayan Ghosh (phone- [protected]) and Ujjwal (phone- [protected]) came my home and take my rickshaw I also give them because they assured me company should sell my rickshaw to other person to recovered my loan amount, But after one year six month later company demand me to pay all due amount so immediately I go to Mahindra office Burdwan and lodge a complain they investigate to know that my rickshaw was deposit to Saluja showroom mahindra auto, jimuti parking, metal DVC, NH2, Burdwan instead of Mahindra finance the finance company and me go to this address but can not find my rickshaw so I need to lodge a FIR, I have some details and call record as a evidence against who came my home to take my rickshaw. I already Lodge a complain Mahindra finance customer support seven days ago and they may assist a agent MR. Animesh mukherjee phone no [protected] but I call him last three days but he not receive yet.
                                Sir, please take some necessary action against this fraud I already Lodge a complain to national consumer forum.
                                Customer name- Kanailal Goswami
                                Loan no- 6470704
                                Register Mobile no- [protected]
                                Warm Regarded
                                Mr. Kanailal Goswami
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                                  S
                                  Sobin ej
                                  Jul 28, 2022
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                                  Respected sir/madam,

                                  My name is Dr sobin e Joseph and I am a cardiologist working at Nirmala medical Centre, Muvattupuzha. I had booked a mahindra xuv 700 in the month of April and my expected date of delivery was in January 2024.
                                  However, In the first week of July, I was called by an executive from the mahindra pothens, cheranellor branch in kochi and I was informed that the vehicle can be delivered within 1-2 weeks since they had a cancellation. On 5th of July, I paid rs 5lakh as a principal amount and received the receipt for the same. I was ensured that the vehicle will be delivered by 20th July, date extending to maximum 25th July. So by 11th July, federal Bank sanctioned a loan amount of 25lakh and the fund was transferred to the pothens cheranellur, kochi branch.according to the loan, I will be paying the emi from August 2nd onwards.
                                  But following this, I haven't received my vehicle yet. Nor have I received any confirmation or any expected date of delivery for my vehicle. On calling this branch and talking to the executive team, their response is very unenthusiastic and the lack of response as compared to the time before fund transfer is very evident The verbal promise to me was that the vehicle would be delivered by 25th July. Even if the vehicle isn't delivered due to some unavoidable reason, I as a customer should be informed the reason for the delay.
                                  I need an immediate resolution /response because this is an open case of fraud.
                                  Thanking you,
                                  Dr sobin e joseph
                                  Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                    H
                                    Hitendra Malik
                                    Jul 27, 2022
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                                    Xuv700 - Break & Suspension noise

                                    I have opted for Running repair thrice for my car which I purchased on 27th Apr, disheartening to see such repairs on a car which is just 2 months old :

                                    Problems :
                                    1. Dug-dug noise in front side.
                                    2. Unusual noise in break, quirking noise even after 20-30 Km of drive.

                                    The car was inspected by the dealer & they tried there best but both problems stands still in the car & it is quite disturbing & disheartening....
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                                    H
                                    Himanshu 89
                                    from Jaipur, Rajasthan
                                    Jul 27, 2022
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                                    I had purchased my xuv 500 w11 in September 2020 since then I am facing a problem of engine indicator and veg not picking up acceleration. Earlier I was told to run the vehicle over 60km/hr for long distance. Now m posted in Bhutan and this being a hilly area I can't run it for long distance. This problem had occured twice in 8 months and no service station being here I had to send it to India costing me 20 thousand each time. My trust from Mahindra is losing and I feel I have been handed over a faulty vehicle. Since it's my veh only which is facing this problem. I am an army officer and I invested 18 lacs but my trust is finished. This time there was no indicator and the vehicle has lost power and acceleration please get me a solution to it. Not accepted.
                                    Mahindra And Mahindra customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 29, 2022
                                    Mahindra And Mahindra Customer Care's response
                                    Hi Sir, request you to please email us your registered contact number to [protected]@mahindra.com or call us at [protected] in order to assist you at the earliest.

                                    Regards,
                                    Customer Care Team
                                    Aug 03, 2022
                                    Updated by Himanshu 89
                                    I can't see the email Id given by you it shows protected where should I send my number
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                                      vananddc
                                      Jul 26, 2022
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                                      Address: VC Motors,Fazalganj,Kanpur(UP)

                                      Sir, I had booked XUV300 W8(O) DIESAL MT on 04/02/2022(Registration Slip Attached) on the name of my Son.The Mahindra Executive had called me in the month of May that the Registered Model is available, But due to some unavoidable issues I am unable to buy it.
                                      Now I decided to give it to my son on his Birthday(29 July) as a Birthday Gift.
                                      For, that I again contacted Mahindra Executive in the second week of July to Deliver it ASAP but so satisfactorily RESPONSE.Also, I am in regular touch with them to know the status of this Model.
                                      I request you to make it Available ASAP atleast on 29 July so that I can be able to gift it to my Son.
                                      Please, Reply ASAP AND ACKNOWLEDGE me.
                                      Thankyou
                                      Mahindra And Mahindra customer support has been notified about the posted complaint.
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