[Resolved]  Mahindra And Mahindra — bad experience in mahindra showroom

Address:Padavi, Pune, Maharashtra, 412203

Hello mahindra co, i have been gone through very bad experience in one of your showroom choufula branch. I visted the branch name unnati motors as i wanted to book tuv 300 t10 duel tone red /black. I paid the booking amount of 5000rs an the amount was quoted to me was 11lakhs 70 thousand approximately. And later i agreed to their tearms an condition an i confirmed the car an later i applied for loan an it got processed. When later after everything was processed i visited the showroom they said that model which i booked was not available i will have to buy optional t100 which cost is 12lakhs an 24 thousand. I asked them why they said the car which i booked was not available as that car is no more available i checked in other showrooms that car is available. I asked them can they make it available they said no you will have to change your car to optional opt model an i asked wheather i can cancel the booking they said there will be charges for it. I would like you to take this very serious they are forcing me to buy that which i dont want an i feel its fraud. I am waiting for your reply or call.
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Oct 10, 2019
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
Mahindra And Mahindra Customer Care's response
Hi Aniket, regret the inconvenience caused. Please mail us your contact number and vehicle details to [protected]@mahindra.com or call us at [protected] to assist you better.

Regards,
Customer Care Team
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