[Resolved] Mahindra And Mahindra — bad service experience (raj vehicles mohali)

sharma321

from Chandigarh, Chandigarh

Address:

160055

I purchased xuv 300 last month from raj vehicles mohali and on first service when i went for first to dealer they didn't wash the car and said it can take time today and we will pick tomorrow for washing. Next time when i called then they said out vacuum machine is not working and we will pick in 1-2 days. Again, next time i called then they said we will pick tomorrow for washing. Fourth time they said that today we are on half day and today also its not possible.

My question is why they didn't do it at the time of first service when its a part of service and they are not listening after that.

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Jan 10, 2020

Complaint marked as Resolved

Mahindra And Mahindra customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

Mahindra And Mahindra Customer Care's response Dear Mr. Sharma,

Please email us your contact number and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected] to assist you in most appropriate manner.

Regards,
Customer Care Team