I booked XUV700 on 08/10/2021 through online with reference Id: a0Y2u000004DwYnEAK. I had to cancel the booking to book a different variant and placed a cancellation request. As per website terms and conditions I should have got the refund within 7 working days but its been more than 45days since I submitted the cancellation request. I am yet to receive the refund amount but the status on the website says "Amount Paid".
The customer service and the dealer through which I placed the order are not responding properly nor providing a resolution. I want to file a case on Mahendra and Mahendra for this.
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