Mahindra And Mahindra — Complain about missing parts in vehicle after taking service from sahyadri motors hinjewadi pune

Address:

Pune, Maharashtra, 411045

Hi,

I have given my vehicle for servicing on 13 may 2017 (Vehicle number mp20ce8363)

I had very bad experience with shahyadri motors hinjwadi specially the way they treat the customer and provide service.
I would like to highlights few points which clarifies the pain which i have faced during service:-

1) i have been provided an option of pick up and drop service on this case but there is no message indicating the vehicle has reached or a call from executive asking the problem which needs to be addressed while servicing. I need to call by myself for getting these information.

2) the driver which was appointed a duty of dropping the vehicle back has taken 4 hours to drop the vehicle. I was struggling with shahyadri staff for getting the information about my vehicle.

3) after servicing i found that one of the wheel cap is missing which i have bring in notice of shahyadri on 18 may 2017

4) i have reported the issue to shahyadri motors today (18 may 2017) asking for investigation but did not receive any response from them.

This is highly unprofessional behavior shown by a mahindra service centre.
Highly disappointed with this behavior and response from shahyadri motors.
Requesting action to be taken by shahyadri hinjwadi pune for providing missing parts.

Thanks
Abhishek dubey
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