[Resolved] Mahindra And Mahindra — complaint about manufacturing defect in xuv 500 | |||
I have XUV500 W10 AT top model dated[protected]. The vehicle is getting over- heating again and again. I have lost my faith in this car. My car doesn't show any indication regarding loss of all engine all and heating. this happens to me twice. this time i was on trip at bajeri, Uttarakhand nearly 50 kms far from Nainital, UK with my family. My car got overheat in morning of[protected]. I had tried so many times to RSA & Mahindra, but no help is there. Mahindra fails in all commitments. I had top model, the most expensive car of mahindra but there service is totally false and quality of product is very bad. Mahindra spoil my trip. Even they didnt provide any assitance, taxi, etc. not even that i know how i managed with my family in forest area for 2 days without any help and assistance. This is totally harassing. Was this information helpful? | |||
Sep 8, 2019 Complaint marked as Resolved Mahindra And Mahindra customer support has been notified about the posted complaint. Verified Support Aug 04, 2019 Mahindra And Mahindra Customer Care's response Hi Jasmer, regret the inconvenience caused. We have forwarded your details to Mahindra Area Customer Care Manager who will get in touch with you at the earliest. Regards, Customer Care Team | |||
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+91 22 2490 1441
Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
During my 2nd service I informed the service manager at Concept Mahindra Noida sec -63. After analysis they informed me that this is a manufacturing defect and is there in all new models and research is going on to eliminate it and it will be done in my vehicle as and when solution available. One of my friend also purchased in dec-2019 and that also has the same problem.
Problem is getting bad day by day and it feels driving an 10 yr old car on new XUV 500. Pl inform that when the solution is expected to be resolved.