| Address: | Sonitpur, Assam, 784154 |
My relative (Sister-in-law) have booked an bolero ambulance from ashok motors, tezpur, assam dated 13-june-2016 through neft. Due to some officer reasons the bolero could not be purchased and the booking was cancelled. The said bolero was also disposed off and sold to other customer by ashok mahindra motors with the promise that the booking amount of rs. 30000/- (Rupees thirty thousand) would be refunded as soon the bolero is disposed.
Every now and then i have called ashok motors for the refund of the booking advance but every time they give me a specific date but never refunded the money. Every now and then they give me petty excuses and gives another date for refunding.
Now it has been approx. 10 months but still no action or response from the dealer. I am tired of calling them up and my relative are planning to go to consumer court for which recovery will be done with interest.
I have tried to be a gentleman and my patient have been tested enough by ashok motors. I am lodging this complain with strong words against ashok motors, tezpur, assam against their irresponsible, cheating behavior, and unsatisfactory customer service.
I would also request your good self to direct ashok motors to refund the amount with 10% interest with penalty (Against loss of time, mental harassment and loss of money in terms o[censored]se and mobile bills).
Anticipating a positive response.
Correspondence done with sale executive mr khirod das ([protected]) ashok motors
Thanking you,
Sincerely yours
Dr. A. Taba
Asst. Chief medical officer
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