Mahindra And Mahindra — Complaint for late delivery of Vehicle

Address:

ANITHA RAMAKRISHNAN P.G. Steels Parippally P.O, Kollam District, Kerala 691574

Date: 11th March 2021
From,
ANITHA RAMAKRISHNAN
P.G. Steels
Parippally P.O, Kollam District,
Kerala 691574

To,
GENERAL / MARKETING MANAGER
Mahindra & Mahindra
Mahindra Towers, Media Cube,
G.M. Bhosale Marg, Worli
Mumbai City District,
Maharashtra, India - 400018

Dear Sir/Madam,

Subject: Complaint for late delivery of Vehicle
It is to bring in your notice that, I am Anitha Ramakrishnan residing at Parippally, Kollam Dist., Kerala.
I am writing this letter to inform you regarding the latest purchase of a vehicle I made from your Dealer ASIAN MOTORS at Kollam District, Kerala. Here are the details for the same:
Order number: :421
Bill Number:: 421
Name of the product:: Mahindra Supro T4, White
Payment Mode:: Cash
Advance amount paid :4, 30, 000
Registered Contact Number:: [protected]
Address:: ASIAN MOTORS
P.A Aziz Esplanade, Pallimukku
Vadaskkevila P.O, Kollam District
Kerala - 691010
I would like to bring in your notice that, Asian Motors collected Rs. 4, 30, 000 in advance and promised us to deliver the vehicle on 2nd February 2021 but I have not yet received the vehicle and no response from the dealer.

Since all our vehicles are from Mahindra, I had purchased it for our shop, and it is very essential for our business. I had contacted Asian Motors several times and asked to return the advance amount collected by them, but no action has been taken yet.

One Mr. Santhosh and Mr. Renukumar of Asian Motors were dealing with us for the order. Both are fraudulent and misguiding the customers.

At this circumstance, it is forcing us to approach the consumer court file a case. I have already spoke tour your complaint section yesterday, 10th March 2021 and waited till end of the day for the call from Mahindra as promised by the person to whom I spoke but, I haven’t received any call.

I hereby inform you that such exercises from your dealers will drastically reduce the sales of your vehicle and badly effect the brand name MAHINDRA.

Your swift response on this regard would be highly appreciated.
Thanks & Regards’

(ANITHA RAMAKRISHNAN)

Attached
1. Order Form
2. Cash Receipt.