Mahindra And Mahindra — Complaint letter for late delivery of car

Hello Sir/Madam,
Order No:[protected].
Model: XUV300 W8(OPT)
I would like to bring in your notice that I have not yet received the Product .I had purchased it for a very special occasion, we are blessed with a baby girl on Jan 11th.I was informed by your staff that the order will be delivered on time.

I made my booking on 15th Dec, 2020 and they committed the delivery date within 8-12 days. On the 28th of Dec, I visited the showroom again and they changed the delivery date to 8th of Jan, 2021 and it was not informed prior to me, the new date for delivery was communicated only after a showroom visit.On 6th of Jan, 2021, I contacted the sales manager and they again changed the delivery date to 26th Jan, 2021.Today I visited the showroom again and they are still not able to promise a delivery date.
I am very disappointed and equally frustrated with the response from the showroom executives and I lost trust with Mahindra.
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