| Address: | New Sabhapur, Karawal Nagar, Delhi-110094 |
Dear Sir/Madam,
On 25th November, 2023 I purchased a brand new car Model Mahindra XUV 300 W8 Optional Top Variant, Which Registration No. is DL 7C U 6713 At Mahindra dealer named, Shiva Auto Car (India) Pvt. Ltd., Plot No. 94, F.I.E. Patparganj Industrial Area, Patparganj - 110092.
Unfortunately on 1st February, 2023 when i was driving the car with my family i found it has not been satisfactory, because suddely i found that car was so heated my all family members at that time some senior citizens and my small kids they all were scared and there was symbol of Engine Check blinking.
Next day 2nd February, 2023 i went to Shiva Auto Car Service Center, Situated at Sahibabad, where a mechanic/advisor Mr. Pardeep checked my car and take a time of one day.
Next day they told me that there is problem in Engine and your complete engine will be overhauled.
Now please tell me how is it possible that a newly two months old car will be overhauled by Engine.
Therefore this is requested to you that this was my hardly earned savings which was wasted in a wrong purchase of Mahindra XUV 300 W8 Optional Top Variant.
I demand for refund of my amount of Rs. 14, 80, 000/- as well as compensation for the waste my time and money.
I look forward to setting this matter amicably, my expectations are high, please don't disappoint me. If the matter is not satisfactory in one week, I will consider taking further action to resolve the complaint either through Consumer Protection or through The Honorable Court.
Enclosed with this letter are copies of registration card, invoice with photos/videos of defected car.
Yours Sincerely,
(Kusum Mishra)
M-[protected], [protected]
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