Mahindra And Mahindra — Complaint regarding misleading during purchase of vehicle

Hi Team,

Hope you are doing well.

This concern is regarding bolero pikup 4*4 4WDS purchased from Snow View pvt. limited solan.

From day one we have cleared our requirement that we need a vehicle to make a Recovery Van (crane) to start our small business, but as we went for the approval with RTO to modify it, he said that this vehicle can't be modified as per the Government rules.

We got to know from sales person that he was also not aware this changed rule, as a sales person it's his responsibility to show us the vehicle which suits our requirement, but due to his negligence or due to his lack\not updated knowledge of his field, he showed us (Bolero pikup 4*4 4WDS) and we bought it which has cost us our time, money and efforts.

We are already delayed for 1 month 1 one and have started paying the loan installment, we can’t use this vehicle either in personal use due to commercial number or the commercial use as it can’t be modified to make a crane.

Request you to help on this
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Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2022
Mahindra And Mahindra Customer Care's response
Hi Sir, request you to please email us your registered contact number to [protected]@mahindra.com or call us at [protected] in order to assist you at the earliest. Regards, Customer Care Team
Jul 04, 2022
Updated by sruhi155
I have dropped a mail to [protected]@mahindra.com with subject line :-
complain regarding misleading during purchase of vehicle
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