[Resolved] Mahindra And Mahindra — complaint regarding the issues with car service

apoorvab

from Mumbai, Maharashtra

Address:

Valsad, Gujarat, 396191

Service has not been done satisfactorily and even after describing the issues to the staff no action has been taken and the car was given as it is just after changing the oil and minor other things. They called me up themselves on sunday for service and now when they have taken the car under service now i am getting excuses for not even getting a car wash because the person is not available. Of all the issues mentioned, none of the issue has been solved

Was this information helpful?

No (0)

Yes (0)

Dec 27, 2018

Complaint marked as Resolved

Mahindra And Mahindra customer support has been notified about the posted complaint.

Nov 18, 2018

Updated by apoorvab I gave my car for servicing in Samrat Car Vapi, Gujrat. but they have shown very poor response and the service has been done in a pathetic way. They are just greedy for money to be submitted. their head is even not talking properly and replying to the issues mentioned. THey themselves give a call for car service on sunday and when they take the car under service then they start giving some ### reasons for not been able to service the car properly. The car was not even washed and not even a single issue was solved which I mentioned them clearly to solve while servicing. Such a huge irresponsible nature towards customer, I have seen for the first time from any one.

Verified Support

Nov 21, 2018

Mahindra And Mahindra Customer Care's response Dear Apoorv, please email us your contact and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected].

Regards,
Customer Care Team