[Resolved]  Mahindra And Mahindra — complaint remain unattended - vehicle floor water logging

Address:SREE automotive topsia G J khan Road Kolkata-46

Dear sir/madam

My tuv300 purchase date is 01.04.2016. Since two years during scheduled service i complained that my vehicle floor is getting drenched with water especially during rain more particularly on the driver and co driver seat area. Instead of my several complaints the issue is not yet solved even during my last service which was done one day before dated 26.06.2020 at sree automotive topsia g j khan road kolkata-46 under advisor kaustab das. My last four services were done under him but the problem remained unattended.
Today i found that the problem still persists and my vehicle floor showed signs of rusting due to callous attitude of the service center officials who never inspected the vehicle thoroughly to find the root cause of the water logging problem.

Being highly annoyed and dissatisfied by the concerned service center i am writing this complaint with an expectation of immediate action and redressal of the same, otherwise i will be compelled to go escalation of the complaint to other appropriate forum and authorities. I am attaching pictures and videos for your perusal.

My details :
Name-rishav halder
Reg. No. : wb08b6570
Mobile no : [protected]
Vehicle warranty expire date-16.04.2021.
+2 photos
+1 videos
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Aug 5, 2021
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2020
Mahindra And Mahindra Customer Care's response
Hi Rishav,

Regret the inconvenience caused. Your details have been forwarded to our Area Customer Care Manager who will get in touch with you at the earliest. #Staysafe

Regards,
Customer Care Team
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