I am an existing user of Mahindra Bolero since 2014. Meanwhile I feel another four wheeler and select a XUV 300 w8 optional whose Registration no is 23 BH 8446 A. I have purchased the car on 25.01.2023 from kolkata and I started a journey from Kolkata to Goplaganj (approx 750 km) via Patna on 27.01.23. When car reached at Patna it's breakdown in Patna only completion of total KM of 650. I immediately approach toll free no and they immediately arrange all necessary help and handover my car to Kiran Automobile Kumhrar. Next day they informed that clutch plate of car burn and need to replace it's which is paid service. I surprised to saw this however I was in problem with family including a six months baby. When I queried about the service and other charges they confirmed that it should be paid. After paying 10500 approx I got my car and departed for destination.Only I have some questions which are as under -
1. I am dedicated for vocal for local it's my fault by choosing the Mahindra brand because a car suddenly break down only completion of 600 km without any accident and Mahindra sought the charge of parts as well as service.
2. Why not I opt the Tata where all service are miantance are free.
. In this competition you are tryin am a existing user of Mahindra Bolero since 2014. Meanwhile I feel another four wheeler and select a XUV 300 w8 optional whose Registration no is 23 BH 8446 A. I have purchased the car on 25.01.2023 from kolkata and I started a journey from Kolkata to Goplaganj (approx 750 km) via Patna on 27.01.23. When car reached at Patna it's breakdown in Patna only completion of total KM of 650. I immediately approach toll free no and they immediately arrange all necessary help and handover my car to Kiran Automobile Kumhrar. Next day they informed that clutch plate of car burn and need to replace it's which is paid service. I surprised to saw this however I was in problem with family including a six months baby. When I queried about the service and other charges they confirmed that it should be paid. After paying 10500 approx I got my car and departed for destination.Only I have some questions which are as under -
1. I am dedicated for vocal for local it's my fault by choosing the Mahindra brand because a car suddenly break down only completion of 600 km without any accident and Mahindra sought the charge of parts as well as service.
2. Why not I opt the Tata where all service are miantance are free.
g to compete other vehicles companies and your vehicle performance is not good. Because my relatives and friends raise fingers on my selection of Mahindra XUV 300 after so many options. I feel so embarsas and harass by choosing this product.
4. What types of two years guaranteed you give during the handover the vehicles if a customer paid all cost of parts and also the labour charge.
5. This is not my fault I hope this was manufacturing fault and due this car automatically break down without any accident for this I have suffered approx 20000 including the vehicle maintenance.
Please look up the matter and be competitive not selfish by hiding so many matters. Was this information helpful? |
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